Practice Managers Conference 2018 summary
The Practice Managers Conference was attended by dozens of delegates from across the Londonwide area. Delegates said they enjoyed the day, particularly the opportunity to meet other PMs and learn from each other.
Sessions included presentations on the following topics:
- Care Quality Commission Update
- GP Partnership Review
- Data Protection Update
- Working at Scale
- Emerging Risks in General Practice
- Online Services in Primary Care
The CQC and GDPR presentations were the most popular among delegates as they provided practical advice and guidance. The update on the GP Partnership Review also proved to be valuable.
Asked what they would do differently as a result of what they had learned at the conference, responses included updating policies and practices for GDPR and CQC. The session on digital health also prompted some PMs to look at their websites to make them more user friendly.
Several healthcare professionals joined the Q&A panel to share their experiences of working in general practice. The panel consisted of a health care assistant, a general practice nurse, two pharmacists, a consultant musculoskeletal physiotherapist and a paramedic, all of whom are either directly employed by a practice or work closely with several practices on a regular basis.
The overall reaction to the panel discussion was very positive with the majority of delegates giving the session a high rating of approval. One delegate wrote: “I found the whole day valuable. I learnt something new from every single speaker on the day. MDDUS and CQC, GDPR, GP partner review were valuable.”
Other feedback on what delegates found valuable included:
‘Everything! It was great to talk to and hear from other managers, clinicians etc. gave an opportunity to think about the bigger picture of practice management.’
‘I found the whole day valuable. I learnt something new from every single speaker on the day. MDDUS and CQC, GDPR, GP partner review were valuable.’
‘The Partnership Review speaker, the CQC element and digital speaker were very valuable’
‘I found the whole day valuable. I learnt something new from every single speaker on the day. MDDUS and CQC, GDPR, GP partner review were valuable.’
We also tweeted throughout the day, using the hashtag #LdnPMConf18.
Last updated : 31 Dec 2018NHS 73rd anniversary video (20 Jul 2021)
The health service has accomplished a lot, especially in the past year. We have made this video to recognise the momentous efforts made by GPs, practice staff and others working...Tips of the Month July 2021 (20 Jul 2021)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...GP Data for Planning and Research suspended until tests met (20 Jul 2021)
On 19 July NHS Digital announced it is setting three tests for the data collection associated with the GP Data for Planning and Research project (GPDfPR).These tests are: The...Reminder: Londonwide LMCs mask wearing poster for practices (19 Jul 2021)
Reminder: Londonwide LMCs mask wearing poster for practices Practices can download and...Covid-19 response update (16 Jul 2021)
In the last two weeks guidance has been issued on core services and the vaccination enhanced service. NHS England letter of 19 July This letter sets out changes for...Face covering requirements in practices (16 Jul 2021)
NHS England confirmed on 15 July 2021 that Public Health England’s infection prevention and control (IPC) guidance still applies to patient-facing healthcare settings, ahead of the law around mask wearing...Solicitors’ letters regarding ‘mask discrimination’ (12 Jul 2021)
We are aware that practices are being contacted by solicitors’ firms seeking damages for patients for “discrimination in relation to mask wearing and access to care”. The following advice may...UPDATE: Appointment mapping exercise deadline extended to 31 July 2021 (30 Jun 2021)
We have just learned that NHS England have extended the standardised GP appointment categories mapping exercise deadline until 31 July. This also means the first payments to PCNs move from...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.