Anti-abuse campaign
Limitations placed on practices by infection prevention and control measures, combined with the release of pent-up demand for GP services and misinformation about the Covid vaccination campaign have resulted in increasing abuse of practice staff by patients.
At Londonwide LMCs we are supporting practices by raising public awareness about the difficulties GPs face and calling for a more respectful and collaborative approach to receiving care from patients.
Last month we got The Guardian to cover abuse of practice staff in relation to the vaccination campaign and this month we released this video. If you or your colleagues are experiencing abuse from patients, please tell us about it via info@lmc.org.uk, we can then use it to build up a picture of the pressures on practices and push for more to be done about the issue. If your practice is struggling with issues such as promptly de-registering a violent patient, we may also be able to help escalate and resolve the problem.
The following organisations are also campaigning on behalf of GPs and practice teams.
Last updated : 18 Aug 20212020 GP Patient Survey results (21 Jul 2020)
Over 95% of patients who responded to the latest NHS England survey said they had confidence and trust in the last healthcare professional they saw. Over 80% of patients rated...Un-resourced work from secondary care (21 Jul 2020)
Practices are currently facing a significant challenge as capacity is reduced by the need to adhere to infection control measures and pent up demand from patients staying away from practices...Online and social media - strategy, risk management, understanding and managing feedback (08 Jul 2020)
The latest offer in Londonwide LMCs' free development support for practice managers, or to a nominated other member of the team who would benefit....Official studies: BAME people at increased risk from Covid-19 (24 Jun 2020)
The Government has recently released two Public Health England (PHE) reports looking into the impact of coronavirus on people from BAME backgrounds. The reports were written by Professor Kevin Fenton...Resumption of routine CQC inspections and the emergency support framework (24 Jun 2020)
The CQC will resume routine inspections of GP practices in the autumn, with no start date specified yet. Since the middle of May the CQC has been remotely monitoring practices...TFL face covering exemption (24 Jun 2020)
Since 15 June it has been mandatory for passengers over the age of 11 to wear face coverings on public transport in London, as well as in private hire vehicles. This...Londonwide LMCs' June 2020 Newsletter (24 Jun 2020)
Guidance
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GP Support
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