2016/17 NHS complaints procedure KO41b - important action required
Practices have until 7 June 2017 to submit details of complaints associated with their NHS work, prior to it being published on the NHS England Primary Care website. This collection refers to complaints received between 1 April 2016 and 31 March 2017.
Details of complaints should be submitted via the Primary Care website’s webtool.
A user guide to the K041b collection is available on NHS Digital’s website.
Practice staff who have the permission to submit the annual practice declaration to NHS England will automatically have permission to submit K041b returns. It is a statutory and contractual requirement to declare complaints information. If practice staff require any support with their KO41b they should contact NHS Digital at enquiries@nhsdigital.nhs.uk.
Last updated : 24 May 2017Mword Issue 56 - Dr Michelle Drage's latest update for GPs and practice teams on Covid-19 (17 Apr 2020)
Mword Issue 55 - Dr Michelle Drage's latest update for GPs and practice teams on Covid-19 (15 Apr 2020)
Mword Issue 54 - Dr Michelle Drage's latest update for GPs and practice teams on Covid-19 (09 Apr 2020)
Mword Issue 53 - Dr Michelle Drage's latest update for GPs and practice teams on Covid-19 (07 Apr 2020)
Mword Issue 52 - Dr Michelle Drage's latest update for GPs and practice teams on covid-19 (02 Apr 2020)
Call-out for remote consulting resources (01 Apr 2020)
If you are a GP with extensive experience of remote consulting we are urgently looking for instructional videos to explain how to safely conduct a number of examinations via phone...Covid-19 PPE and other supplies update (01 Apr 2020)
Our Londonwide Buying Group partners are working to support practices. There is a high demand for practice supplies, especially PPE which is in short supply everywhere. Londonwide LMCs’ Buying Group...Londonwide LMCs' April 2020 Newsletter (01 Apr 2020)
...Mword Issue 51 - Dr Michelle Drage's latest update for GPs and practice teams on covid-19 (30 Mar 2020)
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