Weekend e-consults and online access

We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.

Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.

Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.

Last updated : 24 May 2021

 

Covid-19 guidance for practices - Requests for MED3 ‘Fit Note’ (18 Mar 2020)

Download our Requests for MED3 ‘Fit Note’ Covid-19 guidance for practices by clicking here (Word document).
Read more »

CEO Announcement – 16 March (17 Mar 2020)

As of Wednesday 18 March we will be gearing all our efforts to supporting you and our GP and practice team colleagues on the frontline.   To that effect we...
Read more »

NHS England and Public Health England resources for practices regarding coronavirus (Covid-19) (05 Mar 2020)

NHS England and Public Health England have produced further resources for practices to assist with managing concerns around coronavirus (Covid-19).
Read more »

PMA Excellence in Supporting Healthcare - FREE eLearning offer for practice managers (26 Feb 2020)

We are pleased to be able to offer you a unique career development opportunity that is free for practice managers (including specialist practice managers or those aspiring to the role...
Read more »

Tips of the month February 2020 (19 Feb 2020)

We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...
Read more »

Special Conference of English LMCs – 11 March 2020 (19 Feb 2020)

Representatives from your LMCs and those across the rest of England will meet in London on Wednesday, 11 March to discuss the 2020/21 GP Contract. The conference was called following...
Read more »
Next Page »
« Previous Page