Warning for practices over PBX phone systems
There are reports that some businesses have recently been victims of PBX (Private Branch Exchanges) fraud where a hacker accessed their phone lines and made premium rate calls at a significant cost to the practice. We have contacted the General Practitioners Committee (GPC) to see if there is any advice particularly for practices. Whilst we wait for a response it is worth noting that the National Fraud Intelligence Bureau (NFIB) has issued some helpful guidance on how to protect against this type of fraud.
PBX/dial-through fraud occurs when hackers target PBX from the outside and use them to make a high volume of calls to premium rate or overseas numbers. Since the end of June 2013 there have been nearly 500 Action Fraud reports relating to this - costing victims over £6m. Visit the NFIB website for information on how to protect against this type of fraud.
If you feel you have been a victim of fraud you can also call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.
Last updated : 25 Sep 2015NHS England and Improvement MMR campaign (22 Jan 2020)
The most recent update to the GP contract added the responsibility for practices to participate in six NHS England and Improvement public health campaigns each year. The first of these...Help us shape our new website (22 Jan 2020)
We know how important a good website is in communicating with our GPs and practice teams. Our current site has been around for several years and we would need your...LMC elections 2020 – make your voice heard (22 Jan 2020)
It’s LMC election time again at Londonwide LMCs! This year every LMC seat is up for election. Any GP working in one of the 27 London boroughs we represent may...Understanding the workload implications of two new PCN DES Service Specifications (22 Jan 2020)
Londonwide LMCs’ Medical Director Dr Elliott Singer has modelled possible workload requirement and resulting PCN liability for two of the new service specifications. His modelling reveals that the resources required...New PCSE online service for Performers List (22 Jan 2020)
The new Primary Care Support England (PCSE) online service for submitting Performers List (PL) applications and changes replaces the old paper forms and is now live. The BMA’s General Practitioners...Exciting opportunity for practice managers (22 Jan 2020)
For a limited period only, we are pleased to be able to offer you a unique career development opportunity, that’s fully funded for practice managers or those aspiring to the...Flu guidance for Autumn 2020 (22 Jan 2020)
NHS England have updated their advice to practices regarding which types of flu vaccine should be ordered for use during the next vaccination season. Full details of NHS England’s...PCN DES Outline Specifications consultation and costings update (22 Jan 2020)
Thanks for your input and support with the recent PCN DES Specifications consultation. The numbers speak for themselves. The overwhelming mood is one of frustration with loudly voiced opposition and...Londonwide LMCs' January 2020 Newsletter (22 Jan 2020)
...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
