GP patient survey 2021
Patients will be receiving their invitations to take part in the annual national survey about their experiences of local NHS services. The survey is sent to over a million people across the UK with the aim of giving patients the opportunity to feedback about their experiences with local NHS services and for individual GP practices to see how they stack up against similar practices.
It has always been really important that you encourage your patients to complete the survey if they are invited to do so, but even more so with the additional challenges that Covid-19 has brought to practices.
The survey asks questions about patients’ experiences in such areas as:
- healthcare services provided by the practice
- accessing the practice
- making appointments
- the quality of care received from the practice team and
- satisfaction with the availability of appointments
Tips and resources for promoting the patient survey are available here.
Information on the 2020 survey is available here.
Last updated : 02 Feb 2021Patient Access service update - proxy access now available (16 Jul 2019)
Patient Access have recently updated their service to allow proxy access. Proxy access is designed for those who need to use the service on behalf of someone else; this...NHS England premises policy review and NAO report on NHSPS (16 Jul 2019)
On 27 June, NHS England published its premises policy review. The full document is available here. The accompanying NHS England board paper summarises the review’s proposals as follows:NHS England board meeting 27 June 2019 (16 Jul 2019)
The NHS England board meeting on 27 June discussed various aspects of primary care and notable points included: The NHS Standard Contract now require community health services to be...Response to “Digital-First Primary Care” consultation on patient registration, funding and contracting rules (16 Jul 2019)
Responding to the consultation on amendments to the out of area registration rules and other measures intended to support and develop the “Digital First Primary Care” model as outlined in...Primary Care Networks (PCN) update – July 2019 (16 Jul 2019)
The start of this month saw the deadline for primary care networks to be finalised with CCGs. There have been a number of developments since our last newsletter: PCN process...Digital Roundtable event and practice nurse Action Learning Set (16 Jul 2019)
On 3 July we hosted a Digital Roundtable for IT leads and practice managers. Speakers included representatives from the Primary Care Digital Transformation team at NHS England and our own...New Introduction to Practice Finance module for practice managers (16 Jul 2019)
We are pleased to announce our new practice finance module will be going live from September 2019. The module provides a vital update for practice managers looking to improve their...Dr Michelle Drage awarded BMA Medal (16 Jul 2019)
On 26 June at the BMA Annual Representative Meeting in Belfast, Dr Michelle Drage, our Chief Executive, was awarded the Association Medal in recognition of her “distinguished service to the...Viewpoint: LGBT are you in or out? (05 Jul 2019)
Ahead of the London Pride March, Richard Watson, Analytical Manager for the Workforce Race Equality Standard (WRES) looks at inclusivity in the NHS and wider community. Working on the NHS...MWord 40 (20 Jun 2019)
Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
