Patient Access service update - proxy access now available
Patient Access have recently updated their service to allow proxy access.
Proxy access is designed for those who need to use the service on behalf of someone else; this may include families with young children, those who care for a family member or friend who find using the internet difficult, and professional carers. Proxy access allows designated users to book appointments, order repeat prescriptions, and, where appropriate, view and share medical records. More information on how this works and what it looks like in Patient Access can be viewed here.
An email was sent out recently to patients registered for Patient Access outlining this new development and advising them that if they require proxy access, they will need to contact their GP practice to request it. If you have any queries or require assistance in enabling this service for your patients, please contact support@patientaccess.com.
For further guidance, the RCGP have produced a Patient Online toolkit which covers both proxy access and access for children and young people.
Last updated : 16 Jul 2019MWord - Issue 38 (31 May 2019)
Clinical information dashboard delayed (22 May 2019)
The new Primary Care Indicators Dashboard was due to be launched on 1 May 2019. However, NHS England have encountered a number of problems relating to formatting and resolving...Premises update - May 2019 (22 May 2019)
Rent review process The rent review process applies to all practices who rent their premises, regardless of who their landlord is. Practices have been reporting delays following applications for a...Tips of the month May 2019 (22 May 2019)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Improving numeracy and data skills in general practice (22 May 2019)
We all use maths every day, whether we consciously think about it or not. Staff working in healthcare are no different. Last week included National Numeracy Day, the annual celebration...International Nurses Day 2019 (22 May 2019)
We celebrated International Nurses Day on 12 May by highlighting the contribution of nurses on social media. Did you know that only 11.4%...Primary care networks update - May 2019 (22 May 2019)
The process for setting up primary care networks (PCNs) has now moved on to the approval stage, following last week’s deadline for submitting applications. CCGs have until the end of...Making social prescribing work in practice (22 May 2019)
Dr Jane Myat, of the Caversham Group Practice in Camden, explains how her practice has used social prescribing to improve the wellbeing of patients and staff. From July, approved Primary...Londonwide LMCs' May 2019 Newsletter (22 May 2019)
Information Commissioner’s Office posters (22 May 2019)
The Information Commissioners Office (ICO) have produced useful guidance and posters to help raise the issue of the importance of data privacy with the practice team. The posters are part...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
