Capita primary care support services
In response to concerns from GPs in London and across the country regarding problems with the new Primary Care Support Services outsourced to Capita, the Chair of the GPC recently wrote to NHS England. We await their response.
The new record transfer system has received particularly strong criticism. Practices and GPs raised public awareness of these issues by posting images of uncollected patient record bags on social media and sending pictures to journalists. NHS England’s Primary Care Support Stakeholder Bulletin can be viewed here.
Last updated : 25 May 2016Premises update January 2019 (23 Jan 2019)
Our main update this month concerns Rent Agreement Letters. The rest of this item re-iterates advice provided in previous premises updates, which remains relevant to practices in NHS Property Services...Final pay control for 1995 pension scheme (23 Jan 2019)
The government introduced an employer's charge for pensionable salaried pay rises which are over the allowable amount, for employees who are members of the 1995 pension scheme. We are aware...Practices instructed to begin ordering licensed flu vaccines for next winter (23 Jan 2019)
In November NHS England, Public Health England and the Department of Health and Social Care wrote to practices instructing them to begin ordering currently licensed flu vaccines. In January NHS...GP Partnership Review recommendations published (23 Jan 2019)
Throughout it’s recommendations the Review’s findings broadly support the investment in workforce and other central planks of NHS England policy. We have summarised the recommendations which fall outside existing policy....Tips of the month January 2019 (22 Jan 2019)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Tackling loneliness and social isolation this Christmas (19 Dec 2018)
This time of year can see the problems loneliness and isolation at their worst for many people, the consequences of which are often seen in GP consultations. Zaidee O’Dell, Compassionate Neighbours London...NHS England Practice Manager Development Coaching and Mentoring Support – expression of interest (19 Dec 2018)
NHS England has commissioned ‘Beyond Coaching’ to provide coaching and mentoring support to practice managers who are playing a key role in supporting practices experiencing challenges, assisting change/improvement in general...Londonwide LMCs' December 2018 newsletter (19 Dec 2018)
GP representation required on the Independent Group Advising on the Release of Data (IGARD) (18 Dec 2018)
NHS Digital is recruiting specialist members to join IGARD, an independent group that considers applications for health and care data. IGARD advice ensures compliance with the relevant law and ethical...Ipsos Mori interim report on the independent evaluation of Babylon GP at Hand (18 Dec 2018)
The interim report of Ipsos Mori’s independent evaluation of Babylon GP at Hand mostly covers the methodology and data sources which the evaluation will use. It does not provide any...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
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