GP patient survey 2021
Patients will be receiving their invitations to take part in the annual national survey about their experiences of local NHS services. The survey is sent to over a million people across the UK with the aim of giving patients the opportunity to feedback about their experiences with local NHS services and for individual GP practices to see how they stack up against similar practices.
It has always been really important that you encourage your patients to complete the survey if they are invited to do so, but even more so with the additional challenges that Covid-19 has brought to practices.
The survey asks questions about patients’ experiences in such areas as:
- healthcare services provided by the practice
- accessing the practice
- making appointments
- the quality of care received from the practice team and
- satisfaction with the availability of appointments
Tips and resources for promoting the patient survey are available here.
Information on the 2020 survey is available here.
Last updated : 02 Feb 2021NHS England and CCGs investigating half-day closing sub-contracting arrangements (18 Dec 2018)
NHS England and various London CCGs have been carrying out analysis of practices’ opening hours based on the information provided in their E-Declarations. Some commissioners have identified practices who have...General Practice Indicators module on the NHS England primary care website updated. (17 Dec 2018)
NHS England have recently updated eight indicators in the General Practice Indicators module on www.primarycare.nhs.uk. The eight indicators which have been updated relate to: Cervical screening to 2017/18...ICO fines for practices who do not pay their registration fees (17 Dec 2018)
From 25 May 2018, the Data Protection (Charges and Information) Regulations 2018 required every organisation or sole trader who processes personal information to pay a data protection fee to the...Tips of the month December 2018 (17 Dec 2018)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Practice Managers Conference 2018 summary (17 Dec 2018)
The Practice Managers Conference was attended by dozens of delegates from across the Londonwide area. Delegates said they enjoyed the day, particularly the opportunity to meet other PMs and learn...The Data Security and Protection Toolkit (DSPT) – submission deadline 31 March 2019. (17 Dec 2018)
The Data Security and Protection Toolkit (DSPT) replaced the Information Governance toolkit from April 2018. The DSPT is an online self-assessment toolkit that has to be used by all organisations...Thank you for responding to our workforce survey (13 Dec 2018)
Thank you to everyone who took the time to complete our workforce survey, which closed last week. The data gathered from previous workforce surveys has been used in a number...Motions sought for national LMC conference (07 Dec 2018)
We are seeking draft motions for the UK LMC conference before Christmas, so we have time to submit them in early January. If you are an LMC member please speak...Londonwide LMCs' November 2018 newsletter (21 Nov 2018)
Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
