Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016November 2018 workforce survey (15 Nov 2018)
Thank you in advance for making space in your busy day to complete our short survey on practice workforce issues which will help us to gather insight to share with key...Being an effective LMC (17 Oct 2018)
Over the coming weeks the newly elected and re-elected members of all of our LMCs will complete the process of choosing Chairs and Vice Chairs. This month two LMC chairs...Londonwide LMCs' October 2018 newsletter (17 Oct 2018)
...Next Steps for the Strategic Commissioning Framework launched (17 Oct 2018)
Londonwide LMCs continues to work with the system to lead and influence in order to secure the future of general practice in London, working jointly with London CCGs and NHS...Tips of the Month October 2018 (16 Oct 2018)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...National Data Opt-Out - update for practices (16 Oct 2018)
Practice checklist: Staff are aware that the type 2 opt out codes have been retired and replaced by a national opt-out. Practice privacy notice (or Fair Processing Guidance)Government notice on impact of 'no deal' Brexit on recognition of professional qualifications (16 Oct 2018)
One of these notices covered the recognition of professional qualifications, including those of Drs (including GPs) and nurses. At present the Mutual Recognition of Professional Qualifications (MRPQ) Directive is a...Feedback sought on GP Partnership Review interim findings (15 Oct 2018)
The GP Partnership Review is being conducted for the Department of Health and Social Care by Dr Nigel Watson of Wessex LMCs, with the aim of producing a set of...Don't forget to download BEAM to LMC - Londonwide LMCs' app (21 Sep 2018)
Londonwide LMCs' mobile application helps hard-pressed GPs and practice teams highlight the pressure they’re under from commissioners...Londonwide LMCs' September 2018 newsletter (19 Sep 2018)
...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.