Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016Securing practice finances - an easy guide to year end closure and managing future finances (30 Jan 2018)
On Tuesday 30 January 2018 over 200 GPs and practice managers attended our two 'Securing practice finances - an easy guide to year end closure and managing future finances' workshops....Londonwide LMCs' January 2018 newsletter (24 Jan 2018)
Get ready now for the General Data Protection Regulation (GDPR) (23 Jan 2018)
Data protection law changes in 2018. Practices need to be ready for the General Data Protection Regulation (GDPR), which comes into force on 25 May 2018. NHS guidance on what...LMC elections 2018 (23 Jan 2018)
It’s LMC election time again at Londonwide LMCs! This year every LMC seat is up for election. Any GP working in one of the 27 London boroughs we represent may...Obituary: Dr Param-Jeet Singh Sandhu 1947-2018 (23 Jan 2018)
General Practitioner, Hammond Road Practice, Southall, Middlesex. (Birth 1947 q. Punjabi University 1972 – Died on 5th January 2018 from metastatic carcinoma of the prostate at the age of 70...Tips of the week December/January 2018 (22 Jan 2018)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Local authority reports and letters reimbursement under collaborative arrangements (22 Jan 2018)
Dr Elliott Singer, Medical Director at Londonwide LMCs, recently wrote to the local authorities (LAs) in the 27 London boroughs covered by Londonwide LMCs to raise the issue of practices not...Why being able to summarise medical records still matters in the digital age (22 Jan 2018)
High quality training for medical notes summarising remains vital for general practice says Hilary Andrews, Nurse Advisor/Freelance Trainer for HAT Training and Medical Services Training. Summarising medical records is hardly...GPC regional election nominations 2018 (18 Jan 2018)
Nominations are open for the round of GPC regional elections to cover terms from 2018-21. In London two seats are up for election: Enfield and Haringey, Camden and Islington,...Mword - Issue 34 (21 Dec 2017)
Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.