Ipsos Mori interim report on the independent evaluation of Babylon GP at Hand
The interim report of Ipsos Mori’s independent evaluation of Babylon GP at Hand mostly covers the methodology and data sources which the evaluation will use. It does not provide any indication of potential findings or conclusions.
The report outlines high level objectives as answering these questions:
- What is the impact of Babylon GP at Hand on registered patients?
- What is the impact of Babylon GP at Hand on the wider health system?
- What is the impact of Babylon GP at Hand on the workforce?
The evaluation team will send an online survey via text to all registered Babylon GP at Hand patients over the age of 16. Some of those who are current patients and respond to the survey will be invited to take part in qualitative interviews as well. The evaluation will rely on the same contact method to identify and contact patients who may have de-registered from Babylon GP at Hand but continue to be on their system , in order to have a sample of patients who have left GP at Hand.
The evaluation team has already conducted two half-day visits, one to Babylon GP at Hand’s clinic based in the BUPA health centre at King’s Cross, and another to the ‘GP Hub’ which provides online appointments. Both visits were by prior arrangement and involved interviewing GPs, patients and a nurse.
In order to compare Babylon GP at Hand to other online models, the evaluation team are speaking to NHS England about which other providers of online consulting services would be best to approach.
In the new year Ipsos Mori will be conducting a series of qualitative interviews with provider organisations and others to gather evidence and views about the impact of Babylon GP at Hand, and Londonwide LMCs will continue to liaise with them to ensure the range of London general practice’s views are heard.
The final report is due to be delivered to Hammersmith and Fulham CCG in March 2-19 and will not contain a definitive conclusion on whether GP at Hand is cost effective, nor will it evaluate the safety of Babylon GP at Hand’s ‘AI’ symptom sorting tool.
The full report can be read here.
Last updated : 19 Dec 2018‘Innovative and interesting’ HCA course now incorporates the 15 Care Certificate Standards (21 Nov 2017)
“I would recommend it to other HCAs, a very good course”. “The trainers were excellent”. “Facilitators have a good knowledge of their subjects and they explained clearly”. These are just...London Health and Care Devolution Memorandum of Understanding signed (21 Nov 2017)
The London Health and Care Devolution Memorandum of Understanding (MoU) was signed last week by London, national partners and central government. We currently have some high-level details which we can...BMA referral to a specialist patient leaflet (17 Nov 2017)
The BMA has launched a new leaflet which is designed to provide patients with information on what to expect when referred to a specialist. The leaflet can be downloaded...Practice managers please respond to records update email (17 Nov 2017)
In the next few weeks, we will be sending an email to all practice managers asking them to confirm the GPs who are working at their practice, please look out...Request for hospitals to issue fit notes gets results (17 Nov 2017)
Our recent letters to hospital trusts asking them to issue fit notes to patients rather than referring them back to GPs has had a positive response from Imperial College Healthcare...Londonwide LMCs motions at England LMC Representative Conference (17 Nov 2017)
The first Conference of England LMCs took place on 10 November in London. The full list of motions, including which parts were carried can be downloaded here. A summary...Chairs and vice chairs look at cross-LMC working (25 Oct 2017)
Last week’s meeting of Londonwide LMCs’ leaders looked at cross-LMC working, to make sure we are ready to represent members as the NHS brings in new organisations as part of...Participant practices wanted for unique stress and workload study (25 Oct 2017)
Update February 2018: The Primary Care Barometer is now up and running! As of December 2017 practice managers across London have had the exciting opportunity to participate in a novel survey...GPC guidance on requirements for PREVENT training (23 Oct 2017)
Section 26 of the Counter-Terrorism and Security Act 2015 (the Act) places a duty on certain bodies (“specified authorities” listed in Schedule 6 to the Act), in the exercise of...Extended hours DES update (23 Oct 2017)
The 2017/18 changes to the GP contract included the condition that meant practices who regularly close for a half day, on a weekly basis, will not ordinarily qualify to deliver...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
