Training and development events for GPs and practice staff
Reflective Practice Masterclass (10 October 2015, 13 November 2015 and 4 December 2015) – Each master class helps individuals to identify both the organisational and psychological barriers to change and personal development. They introduce techniques to enable participants to overcome some of the challenges facing GPs and gain insight into the necessary changes that need to be made to their practice in order to improve their working lives and their ability to continue to deliver safe, effective and compassionate care. For more information and to book a place, please visit our website.
Business Health Check (24 September 2015) – Whatever lies in store for General Practice, running a practice as an effective and efficient business is becoming increasingly critical – for partners, staff and most importantly, for all patients. To do this practices need to be able to identify what they can improve, where they can save time and resources to re-invest in patient care, what a good practice will look like and how to bring about the changes they need to get there. For more information and to book a place, please visit our website.
Patient Complaints – The Dos and Don'ts (am and pm workshops on 7 October 2015) – A combination of presentations and group discussion with plenty of opportunities to ask questions and learn from each other. This half day course is designed to help practices improve their patient complaints processes. More information is available on our website.
Last updated : 11 Sep 2015Winter health watch summaries (26 Jan 2017)
The Government’s weekly updates on the prevalence of winter illnesses and weather conditions in England can be found on the gov.uk website The data for the reports comes from four...Requirement to use your GMC number on Death Certificates (26 Jan 2017)
Registry Offices and certificates are refusing to accepted Medical Certificate of Cause of Deaths (MCCDs) without GMC numbers on them. GPs working using old books of blank death certificates should write...Jeremy Hunt MP questioned on Brexit impact by Health Select Committee (26 Jan 2017)
On 24 January Jeremy Hunt MP appeared before the House of Common’s Health Select Committee to answer questions on the impact of the UK leaving the European Union (EU). Highlights...Sessional GP engagement (26 Jan 2017)
We will provide real-time Twitter updates from our Ealing, Hammersmith and Houslow sessional GP open meeting on 31 January, to allow those who are interested but cannot attend to follow...Patient engagement roundtable (26 Jan 2017)
Our Patient Engagement Project hosted a successful roundtable event last month which focussed on building working relationships with third sector stakeholders to benefit practices in their work with their patient...EHH sessional open meeting, Tuesday 31 January 2017 (26 Jan 2017)
Engage and Connect – Catch up with what all Sessional GPs MUST know Are you salaried? Who could be employing you if MCPs potentially take over GMS and PMS?...Guest blog – Dealing with online patient comments (26 Jan 2017)
Our GP Support team’s Jan Swannell shares how she managed online complaints during her time as a practice manager in North London. After 15 years as a practice manager I...MP engagement - Jeremy Corbyn MP practice visit (26 Jan 2017)
On Friday 13 January Rt. Hon. Jeremy Corbyn MP visited the Andover Medical Centre in his Islington North constituency to hear about issues affecting the practice and its patients, particularly...January 2017 newsletter (26 Jan 2017)
NHS England clinical pharmacist funding scheme (19 Jan 2017)
NHS England has rolled out the next phase of its clinical pharmacists in general practice programme, which offers to partially fund the recruitment and first three years of employment for clinical pharmacists....Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.