Family and Friends Test data submission dates and guidance
Future submission dates
|
FFT feedback month |
Submission closure (twelfth working day of the month) |
|
January 2016 |
16 February 2016 |
|
February 2016 |
16 March 2016 |
|
March 2016 |
18 April 2016 |
|
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016Winter health watch summaries (26 Jan 2017)
The Government’s weekly updates on the prevalence of winter illnesses and weather conditions in England can be found on the gov.uk website The data for the reports comes from four...Requirement to use your GMC number on Death Certificates (26 Jan 2017)
Registry Offices and certificates are refusing to accepted Medical Certificate of Cause of Deaths (MCCDs) without GMC numbers on them. GPs working using old books of blank death certificates should write...Jeremy Hunt MP questioned on Brexit impact by Health Select Committee (26 Jan 2017)
On 24 January Jeremy Hunt MP appeared before the House of Common’s Health Select Committee to answer questions on the impact of the UK leaving the European Union (EU). Highlights...Sessional GP engagement (26 Jan 2017)
We will provide real-time Twitter updates from our Ealing, Hammersmith and Houslow sessional GP open meeting on 31 January, to allow those who are interested but cannot attend to follow...Patient engagement roundtable (26 Jan 2017)
Our Patient Engagement Project hosted a successful roundtable event last month which focussed on building working relationships with third sector stakeholders to benefit practices in their work with their patient...EHH sessional open meeting, Tuesday 31 January 2017 (26 Jan 2017)
Engage and Connect – Catch up with what all Sessional GPs MUST know Are you salaried? Who could be employing you if MCPs potentially take over GMS and PMS?...Guest blog – Dealing with online patient comments (26 Jan 2017)
Our GP Support team’s Jan Swannell shares how she managed online complaints during her time as a practice manager in North London. After 15 years as a practice manager I...MP engagement - Jeremy Corbyn MP practice visit (26 Jan 2017)
On Friday 13 January Rt. Hon. Jeremy Corbyn MP visited the Andover Medical Centre in his Islington North constituency to hear about issues affecting the practice and its patients, particularly...January 2017 newsletter (26 Jan 2017)
NHS England clinical pharmacist funding scheme (19 Jan 2017)
NHS England has rolled out the next phase of its clinical pharmacists in general practice programme, which offers to partially fund the recruitment and first three years of employment for clinical pharmacists....Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
