Practice Managers Conference 2018 summary
The Practice Managers Conference was attended by dozens of delegates from across the Londonwide area. Delegates said they enjoyed the day, particularly the opportunity to meet other PMs and learn from each other.
Sessions included presentations on the following topics:
- Care Quality Commission Update
- GP Partnership Review
- Data Protection Update
- Working at Scale
- Emerging Risks in General Practice
- Online Services in Primary Care
The CQC and GDPR presentations were the most popular among delegates as they provided practical advice and guidance. The update on the GP Partnership Review also proved to be valuable.
Asked what they would do differently as a result of what they had learned at the conference, responses included updating policies and practices for GDPR and CQC. The session on digital health also prompted some PMs to look at their websites to make them more user friendly.
Several healthcare professionals joined the Q&A panel to share their experiences of working in general practice. The panel consisted of a health care assistant, a general practice nurse, two pharmacists, a consultant musculoskeletal physiotherapist and a paramedic, all of whom are either directly employed by a practice or work closely with several practices on a regular basis.
The overall reaction to the panel discussion was very positive with the majority of delegates giving the session a high rating of approval. One delegate wrote: “I found the whole day valuable. I learnt something new from every single speaker on the day. MDDUS and CQC, GDPR, GP partner review were valuable.”
Other feedback on what delegates found valuable included:
‘Everything! It was great to talk to and hear from other managers, clinicians etc. gave an opportunity to think about the bigger picture of practice management.’
‘I found the whole day valuable. I learnt something new from every single speaker on the day. MDDUS and CQC, GDPR, GP partner review were valuable.’
‘The Partnership Review speaker, the CQC element and digital speaker were very valuable’
‘I found the whole day valuable. I learnt something new from every single speaker on the day. MDDUS and CQC, GDPR, GP partner review were valuable.’
We also tweeted throughout the day, using the hashtag #LdnPMConf18.
Last updated : 31 Dec 2018Requirement to use your GMC number on Death Certificates (26 Jan 2017)
Registry Offices and certificates are refusing to accepted Medical Certificate of Cause of Deaths (MCCDs) without GMC numbers on them. GPs working using old books of blank death certificates should write...Jeremy Hunt MP questioned on Brexit impact by Health Select Committee (26 Jan 2017)
On 24 January Jeremy Hunt MP appeared before the House of Common’s Health Select Committee to answer questions on the impact of the UK leaving the European Union (EU). Highlights...Sessional GP engagement (26 Jan 2017)
We will provide real-time Twitter updates from our Ealing, Hammersmith and Houslow sessional GP open meeting on 31 January, to allow those who are interested but cannot attend to follow...Patient engagement roundtable (26 Jan 2017)
Our Patient Engagement Project hosted a successful roundtable event last month which focussed on building working relationships with third sector stakeholders to benefit practices in their work with their patient...EHH sessional open meeting, Tuesday 31 January 2017 (26 Jan 2017)
Engage and Connect – Catch up with what all Sessional GPs MUST know Are you salaried? Who could be employing you if MCPs potentially take over GMS and PMS?...Guest blog – Dealing with online patient comments (26 Jan 2017)
Our GP Support team’s Jan Swannell shares how she managed online complaints during her time as a practice manager in North London. After 15 years as a practice manager I...MP engagement - Jeremy Corbyn MP practice visit (26 Jan 2017)
On Friday 13 January Rt. Hon. Jeremy Corbyn MP visited the Andover Medical Centre in his Islington North constituency to hear about issues affecting the practice and its patients, particularly...January 2017 newsletter (26 Jan 2017)
NHS England clinical pharmacist funding scheme (19 Jan 2017)
NHS England has rolled out the next phase of its clinical pharmacists in general practice programme, which offers to partially fund the recruitment and first three years of employment for clinical pharmacists....Mword 32 - Anger, Action and Support (17 Jan 2017)
17 January...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.