Ipsos Mori interim report on the independent evaluation of Babylon GP at Hand
The interim report of Ipsos Mori’s independent evaluation of Babylon GP at Hand mostly covers the methodology and data sources which the evaluation will use. It does not provide any indication of potential findings or conclusions.
The report outlines high level objectives as answering these questions:
- What is the impact of Babylon GP at Hand on registered patients?
- What is the impact of Babylon GP at Hand on the wider health system?
- What is the impact of Babylon GP at Hand on the workforce?
The evaluation team will send an online survey via text to all registered Babylon GP at Hand patients over the age of 16. Some of those who are current patients and respond to the survey will be invited to take part in qualitative interviews as well. The evaluation will rely on the same contact method to identify and contact patients who may have de-registered from Babylon GP at Hand but continue to be on their system , in order to have a sample of patients who have left GP at Hand.
The evaluation team has already conducted two half-day visits, one to Babylon GP at Hand’s clinic based in the BUPA health centre at King’s Cross, and another to the ‘GP Hub’ which provides online appointments. Both visits were by prior arrangement and involved interviewing GPs, patients and a nurse.
In order to compare Babylon GP at Hand to other online models, the evaluation team are speaking to NHS England about which other providers of online consulting services would be best to approach.
In the new year Ipsos Mori will be conducting a series of qualitative interviews with provider organisations and others to gather evidence and views about the impact of Babylon GP at Hand, and Londonwide LMCs will continue to liaise with them to ensure the range of London general practice’s views are heard.
The final report is due to be delivered to Hammersmith and Fulham CCG in March 2-19 and will not contain a definitive conclusion on whether GP at Hand is cost effective, nor will it evaluate the safety of Babylon GP at Hand’s ‘AI’ symptom sorting tool.
The full report can be read here.
Last updated : 19 Dec 2018Standing up for Sessional GPs - What your LMC can do for you (19 Dec 2016)
Early notice of LMC event for Sessional GPs Ealing, Harrow, Hammersmith and Fulham areas - please note in your diaries Standing up for Sessional GPs - What your LMC can...NHS Shared Business Services lost records repatriation (14 Dec 2016)
In July it was found that a backlog of clinical correspondence and results stretching back over several years remained in NHS Shared Business Services (SBS) storage areas and had not been processed....December 2016 newsletter (14 Dec 2016)
New Blue Stream Academy induction module launched (13 Dec 2016)
Blue Stream Academy, the Buying Group’s approved supplier for online training, has added a unique and editable induction module to their GP Practice eLearning suite. The new module is...Londonwide LMCs secures new assurance role for GP funding (13 Dec 2016)
Against a backdrop of enforced MPIG reductions and successive unworkable London Offers (see PMS Bulletin 9) we have been actively pushing the London NHS and Mayoral systems to support...Londonwide LMCs’ winter workforce survey (13 Dec 2016)
Our latest workforce survey concluded earlier this week and had another fantastic response from across London’s general practice community. We had nearly 700 responses from across half of all of...Patient online update (13 Dec 2016)
There is an agreed aspiration between the GPC (General Practitioners Committee) of the BMA and the NHS that practices attempt to register 10% of patients for online services by 31...Guest blog - What makes a successful patient participation group (13 Dec 2016)
Derek Spencer, Chair of Gillan House Surgery's patient participation group (PPG), shares how they are successful at raising money and campaigning on the practice’s behalf. About three years ago I...Patient engagement survey 2016 - headline findings and key themes (13 Dec 2016)
Londonwide LMCs’ Patient Engagement Project started in July 2016. The project aims to support London GP practice teams in working collaboratively with their patients to shape high quality services and...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
