GP patient survey 2021
Patients will be receiving their invitations to take part in the annual national survey about their experiences of local NHS services. The survey is sent to over a million people across the UK with the aim of giving patients the opportunity to feedback about their experiences with local NHS services and for individual GP practices to see how they stack up against similar practices.
It has always been really important that you encourage your patients to complete the survey if they are invited to do so, but even more so with the additional challenges that Covid-19 has brought to practices.
The survey asks questions about patients’ experiences in such areas as:
- healthcare services provided by the practice
- accessing the practice
- making appointments
- the quality of care received from the practice team and
- satisfaction with the availability of appointments
Tips and resources for promoting the patient survey are available here.
Information on the 2020 survey is available here.
Last updated : 02 Feb 2021Patient Online November 2016 update (24 Nov 2016)
The contractual requirements for online access have expanded every year since the 2014/15 contract introduced patient online. Current contractual requirements mean that practices should now offer online booking of appointments,...Waltham Forest GP recognised for contribution to international mental health (23 Nov 2016)
The World Organization of Family Doctors (WONCA) which represents over 550,000 doctors across 150 countries and territories has awarded the WONCA Fellowship to...Londonwide LMCs gains Investors in People Silver award (23 Nov 2016)
On 11 October we were assessed for our Investors in People Silver award, we met the accreditation standards and received confirmation of the award at the start of November. The...Guest blog - Managing COPD with Dr Azhar Saleem (16 Nov 2016)
Dr Azhar Saleem is a sessional GP with an interest in respiratory medicine. He is co-lead of RightBreathe, an inhaler prescribing tool for clinicians and patients. He is currently the...New Patient Online toolkit for GP practices (20 Oct 2016)
The Patient Online (POL) programme has released a toolkit to help GP practices promote online services to patients, specifically ordering repeat prescriptions, booking appointments and viewing medical records. The toolkit...Practice mergers guidance (20 Oct 2016)
More practices are choosing to merge as a way of meeting the workforce and financial challenges that GPs face. We have produced a new guide to help practices through this...October 2016 newsletter (20 Oct 2016)
Staying up to date (19 Oct 2016)
In order to keep you and your practice colleagues up to date with news and developments in primary care, as well as being able to access practical support and advice,...Don’t forget to access our State of Emergency resources (19 Oct 2016)
Earlier this year GPs in London and across the country declared a GP State of Emergency. The aim of our GP State of Emergency campaign is to help GPs...Five Year Forward View – two years on (19 Oct 2016)
24 October marks two years on from the launch of NHS England's Five Year Foward View. The document said it would stabilise general practice core funding withing two years. ...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.