Abuse of practice staff – October 2021 update
Our work pushing back against abuse of practice staff continues to be our highest priority. We will soon be meeting with representatives of the Met Police following our letter to them last month and have spoken with several MPs and local authority representatives in response to our letters to them. A sample of the MP letter can be viewed here.
If you have not already done so please fill in our survey on abuse, the data and examples from it are very useful in illustrating the scale of the problem and the realities practice staff face.
We know that many practices feel particularly demoralised by the rhetoric coming from the Government around access to face-to-face appointments based on patient want rather than clinical need, including the latest package of performance management measures announced last week. The advice from the BMA’s GPC is that GPs and practices should not engage in the attempts to implement these at a local level until advised otherwise.
Dr Michelle Drage wrote to everyone working in London general practice about this yesterday, on Monday and on Friday. We will continue to keep practices regularly updated given the level of concern and frustration.
Last updated : 20 Oct 2021Provider Development Masterclasses (31 Mar 2016)
This series of day-long masterclasses aims to equip participants with relevant, practical business skills and knowledge that they can take back and use in their localities. Topics have been selected...RCGP guide to supporting information for appraisal and revalidation (30 Mar 2016)
The RCGP has approved a new guide to supporting information for appraisal and revalidation (March 2016) that aims to reduce inconsistencies in interpretation and streamline the process of providing...London GP Registration for Offenders (30 Mar 2016)
Londonwide LMCs welcomes the London GP Registration for Offenders initiative, it helps practices deal with the needs of an often vulnerable and challenging group of patients. Offenders have exactly the same rights...Patient online access for children aged 11-16 years (24 Mar 2016)
NHS England (NHSE) and the Royal College of General Practitioners (RCGP) have produced some helpful guidance about proxy access regarding Patient Online. The full guidance is available here and...Budget 2016 (17 Mar 2016)
Budget 2016 was, on the whole, fairly innocuous for health professionals. There were very few health-specific announcements (some money for children’s hospitals outside London) and a couple of measures that...New Housing Application letter and poster (17 Mar 2016)
Our new waiting room poster and template practice letter will help practice staff manage requests for letters supporting housing applications.Patient Online detailed coded record (DCR) deadline is 31 March 2016 (16 Mar 2016)
This month sees the deadline for enabling online access to patients’ detailed coded record (DCR). Practices have until 31 March 2016 to switch this on. The latest figures we...PMS contract reviews update (16 Mar 2016)
We recently issued our third PMS (Personal Medical Services) bulletin on the reviews taking place across London. Our bulletins are designed to bring you the current PMS contract review information...New Men B immunisation advice (16 Mar 2016)
Following recent high profile stories about child deaths from meningitis B, Public Health England has issued further advice: Men B immunisation programme Following recent media coverage about the death of...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
