Capita list cleanse plan
At the end of July it was reported that part of the new Primary Care Support Services contract between NHS England and Capita would include a list cleanse programme, designed to remove patients who had not visited the practice they are registered with in the last five years.
Capita will be requesting lists of patients who have not been in contact with practices for five years. Each of these patients will be sent two letters. Those who do not respond to either letter will then have their names passed back to their practice. At this point a practice will have six months to establish contact with the patient in question or have them de-registered.
London already has a rolling list cleanse scheme, which was negotiated by Londonwide LMCs with NHS England following NHS England’s last large scale list cleanse in 2013. The existing system is proportionate and fair and we await information on what if anything would change were the Capita contract to be implemented in Greater London and will update practices as and when details are available.
When Londonwide LMCs was recently approached for comment, Dr Tony Grewal, Medical Director for North West London, said:
“These exercises to de-resister patients who have not recently visited their GP are at the very least inconvenient for patients and at the worst can cause delays in access to care for vulnerable patients. GP practices also have to carry the administrative burden of re-registering patients at short notice. At a time when general practice is on its knees it seems ridiculous that NHS England is committing time and money to inconveniencing patients, GPs and practice staff.”
Last updated : 16 Aug 2016Speakers' Corner - Virginia Patania - Keys to unlocking time (15 Mar 2016)
General Practice has never moved at a faster pace than it is now. Simply keeping up can take so much effort that the ‘day job’ can feel either as if...Londonwide LMCs' Annual Conference - Last 30 places (07 Mar 2016)
Londonwide Events ...Annual Report 2015/16 (19 Feb 2016)
Londonwide LMCs' Annual Report for 2015/16 is now available and downloadable on the links below: Annual Report 2015/16 Londonwide Local Medical Committees Ltd financial report...New GPC Guidance on the use of Patient Specific Directions and Patient Group Directions. (17 Feb 2016)
In response to regulatory changes, the GPC has issued updated guidance on the use of Patient Specific Directions (PSDs) and Patient Group Directions (PGDs) clearing up the confusion about...Training and development events update - February 2016 (17 Feb 2016)
Infection Control Update – 26 January 2016 This workshop proved very popular particularly amongst GPs or GPNs. We were only able to accommodate 32 delegates and the event was oversubscribed. ...It's election year at Londonwide LMCs! (17 Feb 2016)
Elections take place every two years on a rolling basis and any GP working in the area may be nominated for election. We welcome representation from all GPs including partners,...February 2016 newsletter now available (17 Feb 2016)
Londonwide LMCs NewsletterSpeakers’ Corner - practice manager Christian Jennings MBE on setting up a patient participation group. (17 Feb 2016)
This month Christian Jennings MBE, the practice manager for Camberwell Green Surgery, answers questions on how the practice got its patient participation group (PPG) up and running. Having an active PPG...Universities seeking stressed, burnt-out and depressed GPs. Can you help? (16 Feb 2016)
Despite doctors, including GPs, being more likely to experience reduced well-being and mental health symptoms, there is evidence that they also have insufficient access and face barriers to mainstream healthcare...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.