Patient Access service update - proxy access now available

Patient Access have recently updated their service to allow proxy access.

Proxy access is designed for those who need to use the service on behalf of someone else; this may include families with young children, those who care for a family member or friend who find using the internet difficult, and professional carers. Proxy access allows designated users to book appointments, order repeat prescriptions, and, where appropriate, view and share medical records. More information on how this works and what it looks like in Patient Access can be viewed here.

An email was sent out recently to patients registered for Patient Access outlining this new development and advising them that if they require proxy access, they will need to contact their GP practice to request it. If you have any queries or require assistance in enabling this service for your patients, please contact support@patientaccess.com.

For further guidance, the RCGP have produced a Patient Online toolkit which covers both proxy access and access for children and young people.

Last updated : 16 Jul 2019

Superfast broadband vouchers worth up to £3000 are available. (11 Sep 2015)

The government’s superfast broadband connection vouchers are still available to small and medium sized businesses in 22 super connected cities across the UK. London is one of the 22 super...

Don’t let your NMC registration lapse – important information for nurses and practice managers. (11 Sep 2015)

From November 2015 anyone who allows their registration to lapse will need to make an application for readmission to regain access to the registrar. This could take between two...

Updated Subject Access Requests (SARs) guidance from the BMA (11 Sep 2015)

The BMA has issued guidance Focus on’ guidance on Subject Access Requests (SARs) for insurance purposes. The guidance has been updated following the Information Commissioner’s Office input and includes...

Training and development events for GPs and practice staff (11 Sep 2015)

Reflective Practice Masterclass (10 October 2015, 13 November 2015 and 4 December 2015) – Each master class helps individuals to identify both the organisational and psychological barriers to change and...

Increased savings on magazine subscription packages with DLT Magazines (11 Sep 2015)

DLT are the UK’s leading supplier of magazine subscription packages to businesses. Offering permanent discounts of up to 70% off cover prices and a range of over 150 leading titles,...

Egg-free flu vaccine Optaflu now available (11 Sep 2015)

MASTA, one of the Buying Group’s approved flu vaccine suppliers for the 2015-16 season, is now carrying stocks of the egg-free flu vaccine Optaflu. This can be delivered out with...

Retired Quality and Outcomes Framework (QOF) indicators update (11 Sep 2015)

Following concerns highlighted by practices in relation to the request from the Health and Social Care Information Centre (HSCIC) to extract data related to retired QOF indicators, the BMA’s General...

Friends and Family Test - act now to avoid a breach notice (11 Sep 2015)

We are aware that there may be some confusion about the data required for the Friends and Family Test (FFT). NHS England data on the monthly returns show that many...

Warning for practices over PBX phone systems (11 Sep 2015)

There are reports that some businesses have recently been victims of PBX (Private Branch Exchanges) fraud where a hacker accessed their phone lines and made premium rate calls at a...