Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016New guide to the Covid Vaccination Enhanced Service (ES) (25 Nov 2020)
New guidance for London practices and PCNs on the Covid Vaccination Enhanced Service (ES) is now available on our new purpose-built microsite. As new information is made available we will...Latest LMC workforce survey - please complete our short survey by Wednesday 9 December 2020 (24 Nov 2020)
Thank you in advance for making space in your busy day to complete our short survey on practice workforce issues. This will help us gather insight to share with key...Living Guide and Flu Guide updates November 2020 (24 Nov 2020)
Since mid-October when we sent out our last newsletter, our Living Guide has been updated a number of times which includes added information on long-term conditions. The following accompanying...Connecting sessional GPs and practices (24 Nov 2020)
During these difficult times we appreciate that a number of our sessional GPs working in London have found it difficult to find sessions, yet general practice is under extreme workload...Motions for Conference of England LMCs 2020 (20 Nov 2020)
The England Conference of LMCs will take place on Friday 27 November and is being held virtually for the first time. The full agenda is available to view here, motions...NHSmail for all GP roles (21 Oct 2020)
All GPs are eligible for an NHS email (‘NHSmail’) account, regardless of whether you are a partner, locum or salaried, and it has never been easier to get registered. NHSmail accounts have...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.