Working as a team helps combat workload stress
Alison Dalal, practice manager at the Paddington Green Health Centre, shares her top tips.
As surveys show, working in general practice can be a stressful business and as the workload crisis shows no sign of abating Londonwide’s Practice Managers Conference next month will be looking at positive steps practices can take.
But in advance the team at Paddington Green Health Centre share their eight ingredient recipe to produce a resilient practice team
Our people are at the heart of our practice.
Our staff are people first and we are interested in supporting their lives at work and outside it.
We think our relationships with each other matter.
We get together over regular meetings, lunches, dinners, social events and away days.
We know we’re not all the same.
We try to make a safe space to talk to each other, especially when we don’t agree.
We make time to reflect and learn.
We take time to think about what we’ve done right and wrong using significant events, complaints and multidisciplinary team meetings.
Paddington Green Health Centre is five partner training practice with a long and strong history of teaching and learning. The list size is 9,500 and growing. In addition to the partners there is a team of five salaried doctors, two nurses, a phlebotomist and 12 administrative staff who together run the practice.
Last updated : 19 Oct 2017GP Contract changes – Coronavirus provisions extended (21 Oct 2020)
At the end of September NHS England wrote to practices and commissioners reminding them of the 2020-21 GP Contract changes and announcing announced the extension of some temporary measures introduced...GMC publish new consent guidance (21 Oct 2020)
The GMC have updated their guidance in relation to consent – the guidance comes into effect on 9 November 2020 and can be accessed at the link below: Guidance...Health Select Committee pandemic report (21 Oct 2020)
Amongst other things,Parliament’s Health and Social Care Select Committee called for improvements in referral handling at the primary/secondary care interface, better staff testing (including for GPs and staff) and quoted...Tips of the Month October 2020 (21 Oct 2020)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Londonwide LMCs' October 2020 Newsletter (21 Oct 2020)
...NHS 111 First roll-out (21 Oct 2020)
By 1 December NHS 111 will be able to book appointments at emergency departments (EDs) within all London hospitals. This will coincide with a campaign encouraging patients to contact NHS...Calling all general practice managers, business managers, HR managers, finance managers, operational managers, managing partners and site managers (24 Sep 2020)
As part of our Practice Manager Development project, we are able to offer you an opportunity to take-up a fully...Appraisal resumes and GMC to consider Coronavirus impact during investigations (23 Sep 2020)
NHS England has instructed GPs to resume the appraisal process from 1 October, although this will be in a form which is intended to reduce the amount of paperwork involved,...Coronavirus protection for London general practice (23 Sep 2020)
As the only truly independent voice for London general practice, Londonwide LMCs continues to provide constructive challenge on behalf of GPs, nurses and the whole team in each and every...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
