Capita primary care support services
In response to concerns from GPs in London and across the country regarding problems with the new Primary Care Support Services outsourced to Capita, the Chair of the GPC recently wrote to NHS England. We await their response.
The new record transfer system has received particularly strong criticism. Practices and GPs raised public awareness of these issues by posting images of uncollected patient record bags on social media and sending pictures to journalists. NHS England’s Primary Care Support Stakeholder Bulletin can be viewed here.
Last updated : 25 May 2016Help needed to plan for current and future demands of general practice (22 Jul 2020)
We have important work planned for the next three months that we need your help with. If you work in London general practice in an area represented by Londonwide LMCs,2020 GP Patient Survey results (21 Jul 2020)
Over 95% of patients who responded to the latest NHS England survey said they had confidence and trust in the last healthcare professional they saw. Over 80% of patients rated...Un-resourced work from secondary care (21 Jul 2020)
Practices are currently facing a significant challenge as capacity is reduced by the need to adhere to infection control measures and pent up demand from patients staying away from practices...Online and social media - strategy, risk management, understanding and managing feedback (08 Jul 2020)
The latest offer in Londonwide LMCs' free development support for practice managers, or to a nominated other member of the team who would benefit....Official studies: BAME people at increased risk from Covid-19 (24 Jun 2020)
The Government has recently released two Public Health England (PHE) reports looking into the impact of coronavirus on people from BAME backgrounds. The reports were written by Professor Kevin Fenton...Resumption of routine CQC inspections and the emergency support framework (24 Jun 2020)
The CQC will resume routine inspections of GP practices in the autumn, with no start date specified yet. Since the middle of May the CQC has been remotely monitoring practices...TFL face covering exemption (24 Jun 2020)
Since 15 June it has been mandatory for passengers over the age of 11 to wear face coverings on public transport in London, as well as in private hire vehicles. This...Guidance
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