NHSPS debt recovery letters error
The British Medical Association (BMA) have notified us that they have been in discussion with NHS Property Services (NHSPS) over ongoing issues with the approach NHSPS has with practices. However, Shared Business Services (SBS) (on behalf of NHSPS) have still sent debt recovery letters by mistake to some practices in London.
The BMA’s advice is below:
"Practices can ignore any debt recovery letters received from NHSPS as the letters were sent out in error.
This is clearly an unacceptable way for an NHS organisation to behave and we continue to emphasise the severe distress this is causing practices.
NHSPS have committed to get back to us with their plan to provide practices with schedules of charges that are reasonable and sensible so we can resolve this problem.
We are working with some of the examples that have been shared with us of significantly inflated and unexplained service charges and we continue to meet with NHSPS to ensure that there is a robust process for calculating service charges going forward.
If you hear about any further incident of bullying behaviour then let Ciara Greene (cgreene@bma.org.uk) know immediately and we will take it up directly with NHSPS."
End of BMA advice.
Last updated : 28 Apr 2017New BMA ‘manifesto for change’ published (18 Sep 2019)
For the best part of a decade the quadruple aim has been a cornerstone of Londonwide LMCs’ vision for general practice. You can read Dr Michelle Drage, our...Trusts asking practices to identify overseas patients when referring (18 Sep 2019)
We are aware some practices are receiving messages from hospital trusts asking for assistance in identifying overseas patients at the point of referral. We would like to...New courses: owning your practice premises and cervical sample takers training (18 Sep 2019)
Following feedback from practices on their training needs, we are pleased to be able to offer two new training opportunities. Owning your practice premises: the essentials Running for the first...Comments sought on CQC for parliamentary evidence session (18 Sep 2019)
The Parliamentary Health and Social Care Committee are planning to hold an evidence session with the Chair, Chief Executive and Chief Inspectors of the Care Quality Commission to discuss its...Government ‘no-deal’ EU exit planning - September 2019 update (18 Sep 2019)
On 10 September the Government published part of its ‘no-deal’ Brexit planning documentation, including a section on drugs supplies which says: “The reliance of medicines and medical products' supply...Sharing patient records with the Clinical Practice Research Datalink (CPRD) (18 Sep 2019)
The General Practitioners Committee (GPC) has now concluded a review of the management and use of patient data by the Clinical Practice Research Datalink (CPRD). The GPC are content that...Tips of the month September 2019 (17 Sep 2019)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Organising your flu campaign for 2019 (13 Sep 2019)
Jacqui Perfect, an experienced practice manager and member of our GP Support team, shares her top tips for the flu vaccination season. It’s that time of year again when the...'No Deal' EU exit impact survey - your views required (05 Sep 2019)
We are keen to understand how leaving the EU without any transitional arrangements could impact on practices' supplies of medicines, products and staff. Please take a few moments toLondonwide LMCs' August 2019 Newsletter (21 Aug 2019)
...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
