Cluster contact details

North East London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named contacts	Key Responsibilities Responsible Officer Dr Henrietta Hughes
Barking & Dagenham	Trish Galloway	Anna Owen (case manager)	Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals To provide where required clinical advise in response to Patient complaints To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office
Havering
Redbridge		Jacky Smith Sue Thomas
Waltham Forest
Tower Hamlets		Sally Driscoll Sylvia Kramer
Newham
City & Hackney
Camden
Islington
Barnet
Haringey
Enfield

How to contact the team:

The best method of communication is via email and there are three generic email addresses (these will replace existing generic email addresses but emails already sent will be forwarded to these boxes automatically.) You should always include your practice identification code and the CCG you are attached to in the subject title of any emails so that new members of the team can identify the source of the email.

1. For Appraisals	appraisals.north-east@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.north-east@nhs.net
3. For Performers Lists	performers-list-applications.north-east@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

North West London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named Contacts	Key Responsibilities Responsible officer Dr David Finch
Hillingdon	Edward Ward	Mushtaq Jarral (case manager)	Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals To provide where required clinical advise in response to Patient complaints To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office
Harrow
Ealing		Rita Altana
Brent
Westminster		Helen Nicolson Janet Fitton
Hammersmith & Fulham
West London Commissioning
Great West Commissioning Consortium

How to contact the team:

1. For Appraisals	appraisals.west@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.west@nhs.net
3. For Performers Lists	performers-list-applications.west@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

South London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named Contacts	Key Responsibilities Responsible Officer Dr Jane Fryer
Lambeth	Graham Boullier	Tony Joyce (case manager)	*Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list* *Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners* *Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners* *To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals* *To provide where required clinical advise in response to Patient complaints* *To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries* *To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate* *To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office*
Southwark
Lewisham		Cherilyn Yeates Maxine Hastings
Greenwich
Bexley		Rose Achieng Nina Nelson
Bromley
Richmond
Kingston
Wandsworth
Merton
Sutton
Croydon

How to contact the team:

1. For Appraisals	appraisals.south@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.south@nhs.net
3. For Performers Lists	performers-list-applications.south@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

Area Team Medical Director Contact Details

Medical Director

Area Team Lead

Contact Email

Direct Telephone Line

Key Responsibilities

Dr Henrietta Hughes

(North East)

Dr David Finch

(North West)

Dr Jane Fryer (South)

Henrietta.hughes@nhs.net

dfinch@nhs.net

Jane.fryer@nhs.net

0207 932 9066

0207 932 3138

0207 932 3862

Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list
Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners
Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners
To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals
To provide where required clinical advise in response to Patient complaints
To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries
To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate
To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office

Last updated : 15 Apr 2013

MWord 40 (20 Jun 2019)

Londonwide LMCs' June 2019 Newsletter (19 Jun 2019)

...

Tips of the month June 2019 (19 Jun 2019)

We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...

PCN Model Schedules update (19 Jun 2019)

We will shortly be issuing an updated version of our PCN Model Schedules to reflect new information which has become available, and respond to queries from practices. The updates include...

Babylon GP at Hand update June 2019 (19 Jun 2019)

At the end of May we became aware that Babylon GP at Hand had submitted an application to become a Primary Care Network (PCNs) in Hammersmith and Fulham, with the...

Top tips for travel health (18 Jun 2019)

This month Jane Chiodini shares some advice on managing travel health. Jane is a specialist nurse in travel medicine and last October became the first nurse to become Dean...

New GP State of Emergency resources (18 Jun 2019)

Thank you to everyone who attended the popular GP State of Emergency (GPSOE) workshop at our annual conference in March, run by Dr Elliott Singer, the Medical Director leading on GPSOE...

Migration Advisory Committee calls for GPs to be added to the Shortage Occupation List (14 Jun 2019)

At the end of May the Migration Advisory Committee (MAC) recommended that the Government add all medical practitioner roles to the Shortage Occupation List (SOL). Being on the SOL means...

June 2019 workforce survey – thank you for responding (14 Jun 2019)

Our latest workforce survey officially closed on Tuesday 18 June, but we are allowing those who have opened the email to complete the survey, so please do so if you have the...

Mword - Issue 39 (13 Jun 2019)

« Previous Page

Guidance

We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.

GP Support

Contact our GP Support team if you need help or advice.

The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.