Cluster contact details

North East London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named contacts	Key Responsibilities Responsible Officer Dr Henrietta Hughes
Barking & Dagenham	Trish Galloway	Anna Owen (case manager)	Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals To provide where required clinical advise in response to Patient complaints To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office
Havering
Redbridge		Jacky Smith Sue Thomas
Waltham Forest
Tower Hamlets		Sally Driscoll Sylvia Kramer
Newham
City & Hackney
Camden
Islington
Barnet
Haringey
Enfield

How to contact the team:

The best method of communication is via email and there are three generic email addresses (these will replace existing generic email addresses but emails already sent will be forwarded to these boxes automatically.) You should always include your practice identification code and the CCG you are attached to in the subject title of any emails so that new members of the team can identify the source of the email.

1. For Appraisals	appraisals.north-east@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.north-east@nhs.net
3. For Performers Lists	performers-list-applications.north-east@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

North West London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named Contacts	Key Responsibilities Responsible officer Dr David Finch
Hillingdon	Edward Ward	Mushtaq Jarral (case manager)	Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals To provide where required clinical advise in response to Patient complaints To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office
Harrow
Ealing		Rita Altana
Brent
Westminster		Helen Nicolson Janet Fitton
Hammersmith & Fulham
West London Commissioning
Great West Commissioning Consortium

How to contact the team:

1. For Appraisals	appraisals.west@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.west@nhs.net
3. For Performers Lists	performers-list-applications.west@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

South London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named Contacts	Key Responsibilities Responsible Officer Dr Jane Fryer
Lambeth	Graham Boullier	Tony Joyce (case manager)	*Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list* *Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners* *Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners* *To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals* *To provide where required clinical advise in response to Patient complaints* *To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries* *To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate* *To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office*
Southwark
Lewisham		Cherilyn Yeates Maxine Hastings
Greenwich
Bexley		Rose Achieng Nina Nelson
Bromley
Richmond
Kingston
Wandsworth
Merton
Sutton
Croydon

How to contact the team:

1. For Appraisals	appraisals.south@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.south@nhs.net
3. For Performers Lists	performers-list-applications.south@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

Area Team Medical Director Contact Details

Medical Director

Area Team Lead

Contact Email

Direct Telephone Line

Key Responsibilities

Dr Henrietta Hughes

(North East)

Dr David Finch

(North West)

Dr Jane Fryer (South)

Henrietta.hughes@nhs.net

dfinch@nhs.net

Jane.fryer@nhs.net

0207 932 9066

0207 932 3138

0207 932 3862

Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list
Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners
Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners
To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals
To provide where required clinical advise in response to Patient complaints
To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries
To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate
To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office

Last updated : 15 Apr 2013

New five year GP contract (31 Jan 2019)

The new GP Contract has been agreed between the BMA’s GPC and NHS England. This is a critical issue for London general practice and we will be circulating more information...

Preparing for Brexit with MidMeds (30 Jan 2019)

With growing uncertainty about the impacts of Brexit on London general practice, we know that some practices are thinking about stockpiling essential supplies as we near B-day on 29 March. ...

Londonwide LMCs' Buying Group Locum Insurance Survey - February 2019 (30 Jan 2019)

Londonwide LMCs and the Londonwide LMCs' Buying Group insurance providers MIAB are keen to assess the impact and uptake amongst our members of the NHS’s Sickness Reimbursement Scheme, introduced in...

An Overview of the NHS Pension Scheme - Wednesday 27 March 2019 (28 Jan 2019)

...

Londonwide LMCs' January 2019 newsletter (25 Jan 2019)

...

Supporting patients to stay healthy in the community (25 Jan 2019)

Dr Lisa Harrod-Rothwell, Deputy Chief Executive of Londonwide LMCs, looks at how practices can use sign-posting to community groups to encourage and support patients to fulfil their New Year’s resolutions. ...

Londonwide LMCs' AGM 2019 (24 Jan 2019)

Londonwide LMCs' Annual General Meeting took place on Thursday 24 January 2019 at Tavistock House South, Tavistock Square, London WC1H 9LG. Please click on the links below to access the...

General Data Protection Regulation (GDPR) update for practices (23 Jan 2019)

The Information Commissioners Office (ICO) and the government have released further guidance on the General Data Protection Regulation (GDPR) and other related data issues. The ICO have published the

NHS Long Term Plan summary (23 Jan 2019)

The NHS Long Term Plan was launched on Monday 7 January, with an additional £4.5bn promised for primary care by 2024 and a focus on practices collaborating to serve populations...

New forum for all practice management roles (23 Jan 2019)

Calling all general practice managers, business managers, finance managers, operations managers, and data quality managers. We’d like to invite you to join our Londonwide Practice Manager Forum. Previously known as...

« Previous Page

Guidance

We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.

GP Support

Contact our GP Support team if you need help or advice.

The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.