Ipsos Mori interim report on the independent evaluation of Babylon GP at Hand
The interim report of Ipsos Mori’s independent evaluation of Babylon GP at Hand mostly covers the methodology and data sources which the evaluation will use. It does not provide any indication of potential findings or conclusions.
The report outlines high level objectives as answering these questions:
- What is the impact of Babylon GP at Hand on registered patients?
- What is the impact of Babylon GP at Hand on the wider health system?
- What is the impact of Babylon GP at Hand on the workforce?
The evaluation team will send an online survey via text to all registered Babylon GP at Hand patients over the age of 16. Some of those who are current patients and respond to the survey will be invited to take part in qualitative interviews as well. The evaluation will rely on the same contact method to identify and contact patients who may have de-registered from Babylon GP at Hand but continue to be on their system , in order to have a sample of patients who have left GP at Hand.
The evaluation team has already conducted two half-day visits, one to Babylon GP at Hand’s clinic based in the BUPA health centre at King’s Cross, and another to the ‘GP Hub’ which provides online appointments. Both visits were by prior arrangement and involved interviewing GPs, patients and a nurse.
In order to compare Babylon GP at Hand to other online models, the evaluation team are speaking to NHS England about which other providers of online consulting services would be best to approach.
In the new year Ipsos Mori will be conducting a series of qualitative interviews with provider organisations and others to gather evidence and views about the impact of Babylon GP at Hand, and Londonwide LMCs will continue to liaise with them to ensure the range of London general practice’s views are heard.
The final report is due to be delivered to Hammersmith and Fulham CCG in March 2-19 and will not contain a definitive conclusion on whether GP at Hand is cost effective, nor will it evaluate the safety of Babylon GP at Hand’s ‘AI’ symptom sorting tool.
The full report can be read here.
Last updated : 19 Dec 2018Premises update January 2019 (23 Jan 2019)
Our main update this month concerns Rent Agreement Letters. The rest of this item re-iterates advice provided in previous premises updates, which remains relevant to practices in NHS Property Services...Final pay control for 1995 pension scheme (23 Jan 2019)
The government introduced an employer's charge for pensionable salaried pay rises which are over the allowable amount, for employees who are members of the 1995 pension scheme. We are aware...Practices instructed to begin ordering licensed flu vaccines for next winter (23 Jan 2019)
In November NHS England, Public Health England and the Department of Health and Social Care wrote to practices instructing them to begin ordering currently licensed flu vaccines. In January NHS...GP Partnership Review recommendations published (23 Jan 2019)
Throughout it’s recommendations the Review’s findings broadly support the investment in workforce and other central planks of NHS England policy. We have summarised the recommendations which fall outside existing policy....Tips of the month January 2019 (22 Jan 2019)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Tackling loneliness and social isolation this Christmas (19 Dec 2018)
This time of year can see the problems loneliness and isolation at their worst for many people, the consequences of which are often seen in GP consultations. Zaidee O’Dell, Compassionate Neighbours London...NHS England Practice Manager Development Coaching and Mentoring Support – expression of interest (19 Dec 2018)
NHS England has commissioned ‘Beyond Coaching’ to provide coaching and mentoring support to practice managers who are playing a key role in supporting practices experiencing challenges, assisting change/improvement in general...Londonwide LMCs' December 2018 newsletter (19 Dec 2018)
GP representation required on the Independent Group Advising on the Release of Data (IGARD) (18 Dec 2018)
NHS Digital is recruiting specialist members to join IGARD, an independent group that considers applications for health and care data. IGARD advice ensures compliance with the relevant law and ethical...BMA seek feedback on NHSPS leases without service charges (18 Dec 2018)
The BMA would like to speak to practices in in NHS Property Services premises who have: Written leases without service charge provisions where no payments have historically been made...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
