Capita primary care support services
In response to concerns from GPs in London and across the country regarding problems with the new Primary Care Support Services outsourced to Capita, the Chair of the GPC recently wrote to NHS England. We await their response.
The new record transfer system has received particularly strong criticism. Practices and GPs raised public awareness of these issues by posting images of uncollected patient record bags on social media and sending pictures to journalists. NHS England’s Primary Care Support Stakeholder Bulletin can be viewed here.
Last updated : 25 May 2016BMA seek feedback on NHSPS leases without service charges (18 Dec 2018)
The BMA would like to speak to practices in in NHS Property Services premises who have: Written leases without service charge provisions where no payments have historically been made...NHS England and CCGs investigating half-day closing sub-contracting arrangements (18 Dec 2018)
NHS England and various London CCGs have been carrying out analysis of practices’ opening hours based on the information provided in their E-Declarations. Some commissioners have identified practices who have...General Practice Indicators module on the NHS England primary care website updated. (17 Dec 2018)
NHS England have recently updated eight indicators in the General Practice Indicators module on www.primarycare.nhs.uk. The eight indicators which have been updated relate to: Cervical screening to 2017/18...ICO fines for practices who do not pay their registration fees (17 Dec 2018)
From 25 May 2018, the Data Protection (Charges and Information) Regulations 2018 required every organisation or sole trader who processes personal information to pay a data protection fee to the...Tips of the month December 2018 (17 Dec 2018)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Practice Managers Conference 2018 summary (17 Dec 2018)
The Practice Managers Conference was attended by dozens of delegates from across the Londonwide area. Delegates said they enjoyed the day, particularly the opportunity to meet other PMs and learn...The Data Security and Protection Toolkit (DSPT) – submission deadline 31 March 2019. (17 Dec 2018)
The Data Security and Protection Toolkit (DSPT) replaced the Information Governance toolkit from April 2018. The DSPT is an online self-assessment toolkit that has to be used by all organisations...Thank you for responding to our workforce survey (13 Dec 2018)
Thank you to everyone who took the time to complete our workforce survey, which closed last week. The data gathered from previous workforce surveys has been used in a number...Motions sought for national LMC conference (07 Dec 2018)
We are seeking draft motions for the UK LMC conference before Christmas, so we have time to submit them in early January. If you are an LMC member please speak...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
