Anti-abuse campaign

Limitations placed on practices by infection prevention and control measures, combined with the release of pent-up demand for GP services and misinformation about the Covid vaccination campaign have resulted in increasing abuse of practice staff by patients.

At Londonwide LMCs we are supporting practices by raising public awareness about the difficulties GPs face and calling for a more respectful and collaborative approach to receiving care from patients.

Last month we got The Guardian to cover abuse of practice staff in relation to the vaccination campaign and this month we released this video. If you or your colleagues are experiencing abuse from patients, please tell us about it via info@lmc.org.uk, we can then use it to build up a picture of the pressures on practices and push for more to be done about the issue. If your practice is struggling with issues such as promptly de-registering a violent patient, we may also be able to help escalate and resolve the problem.

The following organisations are also campaigning on behalf of GPs and practice teams.

Last updated : 18 Aug 2021

 

NHS England and CCGs investigating half-day closing sub-contracting arrangements (18 Dec 2018)

NHS England and various London CCGs have been carrying out analysis of practices’ opening hours based on the information provided in their E-Declarations. Some commissioners have identified practices who have...
Read more »

General Practice Indicators module on the NHS England primary care website updated. (17 Dec 2018)

NHS England have recently updated eight indicators in the General Practice Indicators module on www.primarycare.nhs.uk. The eight indicators which have been updated relate to: Cervical screening to 2017/18...
Read more »

ICO fines for practices who do not pay their registration fees (17 Dec 2018)

From 25 May 2018, the Data Protection (Charges and Information) Regulations 2018 required every organisation or sole trader who processes personal information to pay a data protection fee to the...
Read more »

Tips of the month December 2018 (17 Dec 2018)

We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...
Read more »

Practice Managers Conference 2018 summary (17 Dec 2018)

The Practice Managers Conference was attended by dozens of delegates from across the Londonwide area. Delegates said they enjoyed the day, particularly the opportunity to meet other PMs and learn...
Read more »

The Data Security and Protection Toolkit (DSPT) – submission deadline 31 March 2019. (17 Dec 2018)

The Data Security and Protection Toolkit (DSPT) replaced the Information Governance toolkit from April 2018. The DSPT is an online self-assessment toolkit that has to be used by all organisations...
Read more »

Thank you for responding to our workforce survey (13 Dec 2018)

Thank you to everyone who took the time to complete our workforce survey, which closed last week.  The data gathered from previous workforce surveys has been used in a number...
Read more »

Motions sought for national LMC conference (07 Dec 2018)

We are seeking draft motions for the UK LMC conference before Christmas, so we have time to submit them in early January. If you are an LMC member please speak...
Read more »
Next Page »
« Previous Page