NHSPS debt recovery letters error
The British Medical Association (BMA) have notified us that they have been in discussion with NHS Property Services (NHSPS) over ongoing issues with the approach NHSPS has with practices. However, Shared Business Services (SBS) (on behalf of NHSPS) have still sent debt recovery letters by mistake to some practices in London.
The BMA’s advice is below:
"Practices can ignore any debt recovery letters received from NHSPS as the letters were sent out in error.
This is clearly an unacceptable way for an NHS organisation to behave and we continue to emphasise the severe distress this is causing practices.
NHSPS have committed to get back to us with their plan to provide practices with schedules of charges that are reasonable and sensible so we can resolve this problem.
We are working with some of the examples that have been shared with us of significantly inflated and unexplained service charges and we continue to meet with NHSPS to ensure that there is a robust process for calculating service charges going forward.
If you hear about any further incident of bullying behaviour then let Ciara Greene (cgreene@bma.org.uk) know immediately and we will take it up directly with NHSPS."
End of BMA advice.
Last updated : 28 Apr 2017Londonwide LMCs' November 2018 newsletter (21 Nov 2018)
Tips of the Month November 2018 (20 Nov 2018)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Winter access examples sought (20 Nov 2018)
We are looking for examples to highlight how people can access appropriate care from GP practices, wider primary care and other community based services this winter, to feed into a public awareness...Check CCG data against practice data with regard to immunisation targets (20 Nov 2018)
Practices are advised to check data presented to them by CCGs with regard to levels of service provision, especially in relation to PMS/GMS premiums. In particular, CCG immunisation levels data...Calling all health care support workers (19 Nov 2018)
We are exploring the possibility of creating a health care support worker (HCSW) forum and would like to gauge the views of any health care support workers in practice teams...Keep us up to date so we can represent you (19 Nov 2018)
You should have received an email from us around midday on Friday 2 November with this subject line: “Keep informed by keeping us informed (SSE/NWL/NCNE)” This email contains our current...It’s Movember, and a timely reminder that men shouldn’t be shy! (19 Nov 2018)
The Movember campaign runs each November with the aim of improving awareness of men’s health issues. Dr Anil Shah, of Newham LMC, explains how best to encourage men to monitor...Viewpoint - London general practices can overcome challenges by working together (19 Nov 2018)
Dr Jonty Heaversedge is Medical Director for Primary Care and Digital Transformation (London Region) NHS England and a GP in Southwark. Here he explains why he believes “The Next Steps...New GDPR and DPA 2018 compliant consent form for releasing health records (19 Nov 2018)
The BMA and The Law Society have published a new version of the consent form used for releasing health records under the General Data Protection Regulation (GDPR) and Data...November 2018 premises update (19 Nov 2018)
This month's update includes our new premises support group and the fact we will be making contact with practices who are flagged to us as being in need of urgent...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
