Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
Last updated : 24 May 2021Tips of the month September 2018 (18 Sep 2018)
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In line with recent changes in data protection legislation, we have updated our Privacy Policy to provide you with more detail on how we handle your personal data. Our Privacy...Premises update September 2018 (14 Sep 2018)
This update is applicable to practices who are leasing their premises from Community Health Partnerships (CHP) or NHS Property Services (NHSPS). Urgent - Occupancy Agreement Letters We are aware that...Digital first consultation response (14 Sep 2018)
We have responded to NHS England’s consultation on ‘Digital-first primary care and its implications for general practice payments’. Our full response can be read here, a summary is...How to be a dementia friendly GP (14 Sep 2018)
There are currently 850,000 people in the UK with dementia, and this is set to rise to 1 million by 2025. We know that people with dementia can face challenges...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
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