NHSPS debt recovery letters error
The British Medical Association (BMA) have notified us that they have been in discussion with NHS Property Services (NHSPS) over ongoing issues with the approach NHSPS has with practices. However, Shared Business Services (SBS) (on behalf of NHSPS) have still sent debt recovery letters by mistake to some practices in London.
The BMA’s advice is below:
"Practices can ignore any debt recovery letters received from NHSPS as the letters were sent out in error.
This is clearly an unacceptable way for an NHS organisation to behave and we continue to emphasise the severe distress this is causing practices.
NHSPS have committed to get back to us with their plan to provide practices with schedules of charges that are reasonable and sensible so we can resolve this problem.
We are working with some of the examples that have been shared with us of significantly inflated and unexplained service charges and we continue to meet with NHSPS to ensure that there is a robust process for calculating service charges going forward.
If you hear about any further incident of bullying behaviour then let Ciara Greene (cgreene@bma.org.uk) know immediately and we will take it up directly with NHSPS."
End of BMA advice.
Last updated : 28 Apr 2017KO41b returns not mandatory for 2018 (19 Jun 2018)
The window for practices to complete and submit the 2017/18 NHS complaints data return closed on Friday 8 June. The BMA has previously advised that practices are under no legal...LMC elections - latest news (19 Jun 2018)
The nomination period for the 2018 LMC elections closed on Thursday 7 June 2018. We are pleased to report that nine constituencies will be going to ballot. Voting will be...London general: 70 years of improving life in the Capital (19 Jun 2018)
NHS general practice is celebrating its 70th birthday, which is a major milestone in the history of British medicine. The availability of general practice to Londoners...Premises update June 2018 (19 Jun 2018)
LMC support with Premises Issues NHS England/CCGs have a duty to consult with LMCs over issues that impact general practice, including premises/estates issues. Londonwide LMCs has set up a GP...National Data Opt Out update (19 Jun 2018)
The ‘National Data Opt-out’ was launched on 25 May 2018, providing a facility for patients to opt-out from the use of their data for research or planning purposes. The national...Dementia Friendly London (19 Jun 2018)
Londonwide LMCs hosted a dementia friends information session for our office staff on Wednesday 20 June, as part of our commitment to make London more dementia friendly city. We also offer...London’s GP leader: ‘NHS cash boost must reach frontline, not become tied-up in red tape’ (18 Jun 2018)
"We hope the additional £20bn for the NHS promised by the Prime Minister goes a substantial way to meeting the increasing demand for GP services we are already seeing in...Premises update June 2018 (15 Jun 2018)
LMC support with premises issues NHS England/CCGs have a duty to consult with LMCs over issues that impact general practice, including premises/estates issues. Londonwide LMCs has set up a...Londonwide LMCs' May 2018 newsletter (23 May 2018)
Our latest workforce survey closes on Monday 25 June (22 May 2018)
Thank you in advance for making space in your hectic day to complete our 12 minute survey on practice workforce issues which will help us to gather insight to share with...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
