Cluster contact details

North East London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named contacts	Key Responsibilities Responsible Officer Dr Henrietta Hughes
Barking & Dagenham	Trish Galloway	Anna Owen (case manager)	Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals To provide where required clinical advise in response to Patient complaints To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office
Havering
Redbridge		Jacky Smith Sue Thomas
Waltham Forest
Tower Hamlets		Sally Driscoll Sylvia Kramer
Newham
City & Hackney
Camden
Islington
Barnet
Haringey
Enfield

How to contact the team:

The best method of communication is via email and there are three generic email addresses (these will replace existing generic email addresses but emails already sent will be forwarded to these boxes automatically.) You should always include your practice identification code and the CCG you are attached to in the subject title of any emails so that new members of the team can identify the source of the email.

1. For Appraisals	appraisals.north-east@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.north-east@nhs.net
3. For Performers Lists	performers-list-applications.north-east@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

North West London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named Contacts	Key Responsibilities Responsible officer Dr David Finch
Hillingdon	Edward Ward	Mushtaq Jarral (case manager)	Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals To provide where required clinical advise in response to Patient complaints To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office
Harrow
Ealing		Rita Altana
Brent
Westminster		Helen Nicolson Janet Fitton
Hammersmith & Fulham
West London Commissioning
Great West Commissioning Consortium

How to contact the team:

1. For Appraisals	appraisals.west@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.west@nhs.net
3. For Performers Lists	performers-list-applications.west@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

South London

Borough/CGG	Head of Practitioner Performance & Revalidation Medical Directorate	Named Contacts	Key Responsibilities Responsible Officer Dr Jane Fryer
Lambeth	Graham Boullier	Tony Joyce (case manager)	*Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list* *Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners* *Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners* *To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals* *To provide where required clinical advise in response to Patient complaints* *To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries* *To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate* *To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office*
Southwark
Lewisham		Cherilyn Yeates Maxine Hastings
Greenwich
Bexley		Rose Achieng Nina Nelson
Bromley
Richmond
Kingston
Wandsworth
Merton
Sutton
Croydon

How to contact the team:

1. For Appraisals	appraisals.south@nhs.net
2. For Complaints/incidents/Concerns	complaints-incidents.south@nhs.net
3. For Performers Lists	performers-list-applications.south@nhs.net

Telephone number that you should call if your query cannot be dealt with by email is 020 7932 3100

Area Team Medical Director Contact Details

Medical Director

Area Team Lead

Contact Email

Direct Telephone Line

Key Responsibilities

Dr Henrietta Hughes

(North East)

Dr David Finch

(North West)

Dr Jane Fryer (South)

Henrietta.hughes@nhs.net

dfinch@nhs.net

Jane.fryer@nhs.net

0207 932 9066

0207 932 3138

0207 932 3862

Accountable Responsible Officer role for inclusion on Medical, Dental & Optometrist Performers list
Accountable Responsible Officer role for the management of the Appraisal of Medical Practitioners
Accountable Responsible Officer role for the management of the Revalidation of Medical Practitioners
To provide the lead for investigation into Performer Investigations covering all Healthcare Professionals
To provide where required clinical advise in response to Patient complaints
To maintain effective and efficient responses to GMC, GDC, GOC & GPC enquiries
To lead the Decision Making Groups for the Area team ensuring robust governance arrangements, any decisions made are fair, evidence based and proportionate
To act as main contact point for Primary Care related enquiries from NCAS, CQC, NHS Litigation Authority, Business Services Authorities, FHSA (within the London Region) NHS CB head office

Last updated : 15 Apr 2013

May 2018 local election results and Lewisham East by-election (15 May 2018)

The local elections held at the start of May 2018 have brought about the following changes in local authority control for boroughs covered by Londonwide LMCs: The Conservatives gained...

We know the challenges you face, join us on Wednesday 2 May to learn more about meeting them (18 Apr 2018)

It’s exactly two weeks until our annual conference. ‘London Calling’ reflects the fact that caring for Londoners’ complex health needs is more of a calling than a job for the...

NHS England Windrush70 Awards (18 Apr 2018)

In celebration of the NHS’s upcoming 70th birthday, NHS England will host the Windrush70 Awards on Tuesday 12 June in Manchester. We are encouraging people to nominate NHS general...

Londonwide LMCs' April 2018 newsletter (18 Apr 2018)

Harrow Council responds positively to LMC request regarding school sick notes (17 Apr 2018)

Drs Meena Thakur and Noreen Ryan of Harrow LMC recently wrote to Harrow Council regarding requests for sick slips from local schools, following a school’s claim that GP sick slips...

GDPR latest news (13 Apr 2018)

The Information Governance Alliance (IGA) have released a guidance document called ‘the key points for GPs’. The document includes a myth busting section, information on the Data Protection Officer (DPO),...

GP Trainee Subcommittee elections (13 Apr 2018)

Nominations are open for the BMA GP Trainee Subcommittee elections until 23 April. Two London constituencies are up for election: North East and Central and South London. More details can be...

Tips of the month April 2018 (13 Apr 2018)

We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...

Home Office use of patient data: our first duty is to our patients and to do no harm (13 Apr 2018)

Dr Jackie Applebee, Chair of Tower Hamlets LMC, outlines her concerns about NHS Digital data sharing MOU with the Home Office and its implications for the doctor / patient relationship. ...

LMC advice on SystmOne instant messaging service (13 Apr 2018)

In January 2009, TPP released new functionality to SystmOne allowing users to send instant messages to any other member of staff logged on to SystmOne at their organisation. This means...

« Previous Page

Guidance

We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.

GP Support

Contact our GP Support team if you need help or advice.

The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.