Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
Last updated : 24 May 2021National Data Opt-Out to be introduced alongside the GDPR in May (16 Mar 2018)
The Government has announced that the national data opt-out will be introduced alongside the GDPR on 25 May 2018. It has also been agreed to present the national data opt-out...CQC update on the 2017/18 Data Security and Protection Requirements (16 Mar 2018)
The Care Quality Commission (CQC) has issued an update on the nine requirements for general practice from the 2017/18 Data Security and Protection Requirements. The Department of Health has...GDPR – further guidance now available (16 Mar 2018)
The EU’s General Data Protection Regulation (GDPR) comes into force on 25 May 2018 when it replaces the UK Data Protection Act 1998. The GDPR is significant and wide-reaching in...Tips of the Month March 2018 (16 Mar 2018)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...CQC inspections and Significant Event Analysis (15 Mar 2018)
Our GP support team have seen an increase in the number of ‘Inadequate’ and ‘Requires Improvement’ CQC reports which identify the lack of awareness, discussion and/or documentation of Significant Event...GPC update on type 2 certificate deadline (28 Feb 2018)
Dr Krishan Aggarwal, Deputy Chair of the GPC’s Sessional Subcommittee has sent the following message out to GPs: “As you may be aware, the deadline for submission for the...Londonwide LMCs' February 2018 newsletter (22 Feb 2018)
Join our new Londonwide LMCs' Buying Group (21 Feb 2018)
We are delighted that so many practices have joined our new Londonwide LMCs’ Buying Group. The group will give registered London practices unique discounts on key products and services. ...Practice finance event Q and A summary (20 Feb 2018)
Our sold-out practice finance workshops in January provided the opportunity for GPs and practice staff ask questions to a number of experts and organisations; we have summarised some of these...Department of Health and Social Care rejects merger of Community Health Partnerships and NHS Property Services (19 Feb 2018)
The Department of Health and Social Care (DHSC) has rejected the proposed merger between NHS Property Services (NHSPS) and Community Health Partnerships (CHP), which was one of the recommendations of...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
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