Feedback sought on Capita/PCSE performance 18 July - 1 August

Following concerns expressed about the current Capita/Primary Care Support England (PCSE) records and supplies services, Capita has said it will continue improving systems until they are at an acceptable level.

Capita have appointed a new Transformation Director who is performing a full review of their plan, as well as another director who is reviewing operational logistics and planning. They also claim to have increased staffing at their customer support centre by 300% and increased staffing and shift patterns for staff working in the medical records processing centre.

The BMA are asking for feedback on the period from 18 July to 1 August at the start of August. Please send your feedback from 1 August 2016 directly to Dan Hodgson in the BMA Policy Directorate (dhodgson@bma.org.uk) and copy in your Londonwide LMCs’ sector team contact.

Last updated : 23 Aug 2016

 

Future GP workforce plans for London (19 Sep 2017)

The Mayor of London, Sadiq Khan commissioned The King’s Fund and Nuffield Trust to undertake an independent analysis of sustainability and transformation plans (STP) in London.   The full 98...
Read more »

BMA Ballot (19 Sep 2017)

GP leaders are to use a BMA survey, revealing more than half of practices are willing to close lists to new patients due to workload pressure, to push the Government to...
Read more »

Cyber Essentials (19 Sep 2017)

Cyber Essentials is a government and industry supported scheme to help organisations protect themselves against common cyber-attacks. The award of a Cyber Essentials certificate to Londonwide LMCs should assure you...
Read more »

Website review survey (19 Sep 2017)

We know how important a good website is in communicating with our GPs and practice teams. As our current site has been around for some time we would like your...
Read more »

Practice Managers’ Blended Learning Programme (19 Sep 2017)

Londonwide LMCs are delighted to be launching a brand new blended learning programme for general practice managers at the Practice Manager Conference taking place this November.  The innovative course, which...
Read more »

Extended access data collection now open (19 Sep 2017)

As NHS England will have informed you recently, the third bi-annual extended access collection is now open for submission until the end of Friday 29 September 2017. As set out...
Read more »

MDO reimbursement (indemnity) (19 Sep 2017)

Londonwide LMCs Guidance for Sessional GPs and Indemnity Reimbursements from NHS England As part of the...
Read more »

Electronic Referral System: help or hindrance? (19 Sep 2017)

First, we had choose and book, now this has morphed into electronic referral system (eRS).  This is a system that is being pushed by NHSE as part of the digital...
Read more »

Updated statement for practices using TPP SystmOne (19 Sep 2017)

Following detailed discussions between the ICO, TPP, NHS Digital and NHS England, TPP has now identified some changes which are intended to address the ICO’s concerns about the fair and...
Read more »

Primary care working at scale Master Classes in September (24 Aug 2017)

There are a series of Master Classes throughout September which will support GP providers in their journey and development as Working at Scale organisations. The events have been organised...
Read more »
Next Page »
« Previous Page