NHSPS debt recovery letters error
The British Medical Association (BMA) have notified us that they have been in discussion with NHS Property Services (NHSPS) over ongoing issues with the approach NHSPS has with practices. However, Shared Business Services (SBS) (on behalf of NHSPS) have still sent debt recovery letters by mistake to some practices in London.
The BMA’s advice is below:
"Practices can ignore any debt recovery letters received from NHSPS as the letters were sent out in error.
This is clearly an unacceptable way for an NHS organisation to behave and we continue to emphasise the severe distress this is causing practices.
NHSPS have committed to get back to us with their plan to provide practices with schedules of charges that are reasonable and sensible so we can resolve this problem.
We are working with some of the examples that have been shared with us of significantly inflated and unexplained service charges and we continue to meet with NHSPS to ensure that there is a robust process for calculating service charges going forward.
If you hear about any further incident of bullying behaviour then let Ciara Greene (cgreene@bma.org.uk) know immediately and we will take it up directly with NHSPS."
End of BMA advice.
Last updated : 28 Apr 2017Future GP workforce plans for London (19 Sep 2017)
The Mayor of London, Sadiq Khan commissioned The King’s Fund and Nuffield Trust to undertake an independent analysis of sustainability and transformation plans (STP) in London. The full 98...BMA Ballot (19 Sep 2017)
GP leaders are to use a BMA survey, revealing more than half of practices are willing to close lists to new patients due to workload pressure, to push the Government to...Cyber Essentials (19 Sep 2017)
Cyber Essentials is a government and industry supported scheme to help organisations protect themselves against common cyber-attacks. The award of a Cyber Essentials certificate to Londonwide LMCs should assure you...Website review survey (19 Sep 2017)
We know how important a good website is in communicating with our GPs and practice teams. As our current site has been around for some time we would like your...Practice Managers’ Blended Learning Programme (19 Sep 2017)
Londonwide LMCs are delighted to be launching a brand new blended learning programme for general practice managers at the Practice Manager Conference taking place this November. The innovative course, which...Extended access data collection now open (19 Sep 2017)
As NHS England will have informed you recently, the third bi-annual extended access collection is now open for submission until the end of Friday 29 September 2017. As set out...MDO reimbursement (indemnity) (19 Sep 2017)
Londonwide LMCs Guidance for Sessional GPs and Indemnity Reimbursements from NHS England As part of the...Electronic Referral System: help or hindrance? (19 Sep 2017)
First, we had choose and book, now this has morphed into electronic referral system (eRS). This is a system that is being pushed by NHSE as part of the digital...Updated statement for practices using TPP SystmOne (19 Sep 2017)
Following detailed discussions between the ICO, TPP, NHS Digital and NHS England, TPP has now identified some changes which are intended to address the ICO’s concerns about the fair and...Primary care working at scale Master Classes in September (24 Aug 2017)
There are a series of Master Classes throughout September which will support GP providers in their journey and development as Working at Scale organisations. The events have been organised...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
