NHSPS debt recovery letters error
The British Medical Association (BMA) have notified us that they have been in discussion with NHS Property Services (NHSPS) over ongoing issues with the approach NHSPS has with practices. However, Shared Business Services (SBS) (on behalf of NHSPS) have still sent debt recovery letters by mistake to some practices in London.
The BMA’s advice is below:
"Practices can ignore any debt recovery letters received from NHSPS as the letters were sent out in error.
This is clearly an unacceptable way for an NHS organisation to behave and we continue to emphasise the severe distress this is causing practices.
NHSPS have committed to get back to us with their plan to provide practices with schedules of charges that are reasonable and sensible so we can resolve this problem.
We are working with some of the examples that have been shared with us of significantly inflated and unexplained service charges and we continue to meet with NHSPS to ensure that there is a robust process for calculating service charges going forward.
If you hear about any further incident of bullying behaviour then let Ciara Greene (cgreene@bma.org.uk) know immediately and we will take it up directly with NHSPS."
End of BMA advice.
Last updated : 28 Apr 2017What they said about the GP Essential Toolkit conference (05 Jul 2017)
Our first Essential Toolkit for GPs on Tuesday 4 July, 2017 was a huge success. See some of the top tweets from speakers and attendees below: ...GP volunteers needed for Grenfell Tower residents (22 Jun 2017)
Over the last few days we have seen a fantastic response to the Grenfell Tower fire from London GPs and practice teams, working in very difficult circumstances both practically and...Londonwide LMCs' June 2017 newsletter (21 Jun 2017)
...May 2017 workforce survey – thank you for responding (20 Jun 2017)
Our latest workforce survey closed on Tuesday 20 June, we received over 750 responses, representing over 550 practices. Thank you to those who took the time to provide us with...HR in general practice: recruitment and selection (16 Jun 2017)
Londonwide LMCs recently ran a recruitment and selection workshop for GPs and practice management colleagues. The day was full of lively discussion as delegates considered all aspects of the recruitment...Guest blog: Engaged patients boost your practice (16 Jun 2017)
This week (w/c 19 June) is patient participation awareness week. East London GP and LMC member Dr Naomi Beer tells us about the benefits of patient engagement and how it...General election 2017 – Summary of London results (15 Jun 2017)
Election night ended with a hung parliament and in London those boroughs represented by Londonwide LMCs saw Labour gain three seats from the Conservatives, Kensington, Battersea and Enfield Southgate. The...Fire at Grenfell Tower - assisting with relief work (15 Jun 2017)
Following on from the tragic events in Kensington yesterday morning, Londonwide LMCs is here to support you and your practice staff at this difficult time. Please remember look out for...CQC plans changes to inspection regime (15 Jun 2017)
The Care Quality Commission (CQC) has launched a consultation on proposals to change the general practice inspection regime to include practices providing annual written evidence on how they intend...Obituary: Dr Chris Jowett 19 August 1952 – 27 May 2017 (14 Jun 2017)
Last month we lost Dr Chris Jowett, the treasurer of our board, former vice-chair of Hillingdon LMC and a prolific advocate for London general practice for over three decades. This...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
