2020 GP Patient Survey results
Over 95% of patients who responded to the latest NHS England survey said they had confidence and trust in the last healthcare professional they saw. Over 80% of patients rated their overall experience of their GP practice as good. More evidence of the excellent job our GPs and practice teams are doing to deliver quality care to Londoners.
The headline findings are:
- A total of 81.8% of patients who responded rated their overall experience of their GP practice as good, with more than two in five (43.6%) rating their experience as ‘very good’.
- 5% rated their overall experience of making an appointment as good, with over a quarter saying it was ‘very good’ (27.6%).
- One in five patients (21.7%) said they tried to contact an NHS service in the past 12 months when they wanted to see a GP but their GP practice was closed. Of these, 67.3% rated their overall experience of these services as good, with 30.1% saying it was ‘very good’.
Further results covering access, online GP services, appointments, last appointment, patient health and when a GP practice is closed are available on the NHS England GP patient survey results page.
Last updated : 21 Jul 2020GP volunteers needed for Grenfell Tower residents (22 Jun 2017)
Over the last few days we have seen a fantastic response to the Grenfell Tower fire from London GPs and practice teams, working in very difficult circumstances both practically and...Londonwide LMCs' June 2017 newsletter (21 Jun 2017)
...May 2017 workforce survey – thank you for responding (20 Jun 2017)
Our latest workforce survey closed on Tuesday 20 June, we received over 750 responses, representing over 550 practices. Thank you to those who took the time to provide us with...HR in general practice: recruitment and selection (16 Jun 2017)
Londonwide LMCs recently ran a recruitment and selection workshop for GPs and practice management colleagues. The day was full of lively discussion as delegates considered all aspects of the recruitment...Guest blog: Engaged patients boost your practice (16 Jun 2017)
This week (w/c 19 June) is patient participation awareness week. East London GP and LMC member Dr Naomi Beer tells us about the benefits of patient engagement and how it...General election 2017 – Summary of London results (15 Jun 2017)
Election night ended with a hung parliament and in London those boroughs represented by Londonwide LMCs saw Labour gain three seats from the Conservatives, Kensington, Battersea and Enfield Southgate. The...Fire at Grenfell Tower - assisting with relief work (15 Jun 2017)
Following on from the tragic events in Kensington yesterday morning, Londonwide LMCs is here to support you and your practice staff at this difficult time. Please remember look out for...CQC plans changes to inspection regime (15 Jun 2017)
The Care Quality Commission (CQC) has launched a consultation on proposals to change the general practice inspection regime to include practices providing annual written evidence on how they intend...Obituary: Dr Chris Jowett 19 August 1952 – 27 May 2017 (14 Jun 2017)
Last month we lost Dr Chris Jowett, the treasurer of our board, former vice-chair of Hillingdon LMC and a prolific advocate for London general practice for over three decades. This...Use our patient engagement waiting room video to inform your patients of the challenges you face (05 Jun 2017)
Our new waiting room video is designed to encourage patients to learn about the challenges practices face. We have contacted most providers of waiting...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
