KO41b returns not mandatory for 2018
The window for practices to complete and submit the 2017/18 NHS complaints data return closed on Friday 8 June. The BMA has previously advised that practices are under no legal obligation to complete and submit the current KO41b return – instead the default obligation is for practices to comply with the 2009 complaints regulations.
Last NHS Digital asked the Department of Health and Social Care to publish a new legal Direction that would provide the necessary legal obligation to complete the KO41b return. This legal direction has not received ministerial approval yet, so does not apply to this collection window, we will advise you if it does receive approval before the 2019 window.
Last updated : 19 Jun 2018Mword - Issue 33 - A bit of politics (02 Jun 2017)
Are you a digital healthcare provider? Have you registered? (24 May 2017)
The use of technology to deliver regulated activities remotely is increasing significantly with the intention of improving people’s access to healthcare advice, diagnosis and treatment. Practices need to be aware...2016/17 NHS complaints procedure KO41b - important action required (24 May 2017)
Practices have until 7 June 2017 to submit details of complaints associated with their NHS work, prior to it being published on the NHS England Primary Care website. This...Our latest workforce survey is live next week (24 May 2017)
Thank you in advance for making space in your hectic day to complete our short survey on practice workforce issues which will help us to gather insight to share with...Guest blog - How the Lambeth nurse leads model works (24 May 2017)
Paula Marsden, Anne Macrae and Louise Ashwood explain how they set up the Lambeth nurse leads. A group which supports nurses working in general practice within the borough. In May...Londonwide LMCs' May 2017 newsletter (24 May 2017)
Be safe! Take care of your cyber security (24 May 2017)
We know that the security of your practice IT systems is often out of your hands. However, we have put together some tips that may help you secure your systems...BMA service charge problems data collection (22 May 2017)
The BMA are asking practices in NHS Property Services (NHSPS) or Community Health Partnership (CHP) premises to return the appropriate form (below) to provide details of any problems they may...Press release - Patient power bid to ease pressure on GPs (17 May 2017)
A hard-hitting video for practice waiting rooms aims to enlist patient power by showing just how much pressure GPs are under. Part of Londonwide LMCs’ GP State of Emergency,...Londonwide LMCs' Annual Conference calls for new models of care to stay true to the values of general practice and ease pressure on GPs (03 May 2017)
On 27 April 2017 we held our annual conference – ‘Under Pressure: stabilise, transform and sustain general practice for London’. The day provided a an opportunity for leaders in the...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
