Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
Last updated : 24 May 2021GP State of Emergency update March 2017 (22 Mar 2017)
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We are aware that some practices are experiencing substantial increases in premises service charges and difficulties in understanding their invoices. We have produced a fact sheet to support you; we...GPC election results 2017 (16 Mar 2017)
Dr Michelle Drage has been re-elected to the BMA’s General Practitioners Committee, Dr Pamela Martin from Lewisham has also been elected. Their specific constituencies are: Dr Michelle Drage representing Hillingdon,...NHSPS debt recovery letters error (09 Mar 2017)
The British Medical Association (BMA) have notified us that they have been in discussion with NHS Property Services (NHSPS) over ongoing issues with the approach NHSPS has with practices. However,...February 2017 newsletter (23 Feb 2017)
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