Being an effective LMC

Over the coming weeks the newly elected and re-elected members of all of our LMCs will complete the process of choosing Chairs and Vice Chairs. This month two LMC chairs provide examples of the role of LMCs in representing local GPs and arriving at constructive outcomes.

Prof Gabriel Ivbijaro MBE, Chair of Waltham Forest LMC

Waltham Forest LMC became aware of GP appointments being used by patients asking for copies of reports and letters to support blue badge applications to the local authority, which is not part of the work covered by the GP contract. We contacted Waltham Forest Council to see if there was a way for them to get the necessary information to provide blue badges, without sending patients to their GP.

The Council agreed to update their guidance to ask applicants not to make a GP appointment solely to get reports and letters, but instead to share the copies of relevant correspondence which they had already been sent by their GP. Those patients who had not retained these documents are asked to speak to their practice reception to obtain copies, rather than book a GP appointment.

This is an example of an LMC working collaboratively with another organisation to reduce inappropriate GP appointments without any detriment to the support provided to patients. We have also been able to share Waltham Forest Council’s guidance with other LMCs in case they encounter a similar issue. 

Dr Adam Jenkins, Chair of Ealing, Hammersmith and Hounslow LMC

In November 2017, NHS England published national guidance to primary care commissioners regarding the definition for how practices meet the “reasonable needs of patients” in providing or arranging access to essential and additional services delivered under their contract.

NHS England London wrote to all practices in Ealing and Hammersmith & Fulham who had declared in their 2017/18 Annual GP practice self-declaration that they were closed for one afternoon per week, asking them to complete an assurance questionnaire on what sub-contracting arrangements they had made to provide cover for their patients when the practice was closed. 

Twenty six practices were identified as closing for one afternoon per week in the two boroughs. Most practices offered cover via a sub-contract with either Care UK or London Central & West Unscheduled Care Collaborative, depending on the borough. A minority of practices offered cover via a duty doctor at the practice. 

Both Ealing and Hammersmith and Fulham CCGs were asked to consider whether to approve the sub-contracting arrangements or to raise a notice of objection on the grounds that the sub-contractor would be unable to meet the contractor’s obligations under their contract, which could lead to eventual breach of contract. Both CCGs were persuaded by the LMC’s argument that there was a less combative way forward by asking the practices to describe how they could adapt their services where necessary to comply with the new guidance. 

Local LMC representatives continue to work collaboratively with Ealing, Hammersmith and Hounslow CCGs to find a mutually acceptable solution to NHS England guidance on unchanged GMS/PMS contractual regulations.

Last updated : 17 Oct 2018

 

Key themes in the development of an active and effective patient participation group (PPG) (19 Oct 2016)

Responses to the recent Londonwide LMCs’ patient engagement survey highlighted the broad spectrum of patient’ and practice’ experience of patient participation groups (PPGs). These ranged from the positive to the...
Read more »

Guest blog - supporting adult mental health patients and carers to shape services (19 Oct 2016)

This month Rebecca Lambert and Nirusha Nicholas of South London and Maudsley (SLaM) NHS Foundation Trust describe their work in engaging the community in shaping adult mental health services and supporting each...
Read more »

Humberside LMCs' guidance on support for practices (18 Oct 2016)

Humberside LMCs have produced A Practice Guide to Funding & Support for General Practice outlining the sources of support available to practices in their area. Many of the these schemes...
Read more »

NHS England is no longer funding commercial or trade waste services for practices (18 Oct 2016)

NHS England is no longer funding commercial or trade waste services for practices. The Premises Directions 2013, Part 5, paragraph 46 (1) (b) lists the payments NHS England has a...
Read more »

Self Care Week 2016: understanding self care for life (18 Oct 2016)

Self Care Week (14 - 20 November) is an excellent tool for general practice.  Organised by the Self Care Forum, the national awareness week has been running since 2009 and is...
Read more »

Mandatory data collection deadlines October 2016 (18 Oct 2016)

Practices are required to complete their submissions for the workforce minimum data set by midday on 26 October the new biannual extended access data return by 31 October. Biannual extended...
Read more »

World Mental Health Day (18 Oct 2016)

We marked World Mental Health Day (Monday 10 October) by sharing resources on social media, including perspectives on managing patients’ mental health and supporting good mental health among GPs. Reflective...
Read more »

General Practice Resilience Programme - Londonwide LMCs' update (30 Sep 2016)

The 'General Practice Forward View' sets out a commitment to deliver a 'General Practice Resilience programme' over the next four years (2016-2020). The programme aims to deliver a menu of...
Read more »
Next Page »
« Previous Page