Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
Last updated : 24 May 2021Key themes in the development of an active and effective patient participation group (PPG) (19 Oct 2016)
Responses to the recent Londonwide LMCs’ patient engagement survey highlighted the broad spectrum of patient’ and practice’ experience of patient participation groups (PPGs). These ranged from the positive to the...Guest blog - supporting adult mental health patients and carers to shape services (19 Oct 2016)
This month Rebecca Lambert and Nirusha Nicholas of South London and Maudsley (SLaM) NHS Foundation Trust describe their work in engaging the community in shaping adult mental health services and supporting each...Humberside LMCs' guidance on support for practices (18 Oct 2016)
Humberside LMCs have produced A Practice Guide to Funding & Support for General Practice outlining the sources of support available to practices in their area. Many of the these schemes...NHS England is no longer funding commercial or trade waste services for practices (18 Oct 2016)
NHS England is no longer funding commercial or trade waste services for practices. The Premises Directions 2013, Part 5, paragraph 46 (1) (b) lists the payments NHS England has a...Self Care Week 2016: understanding self care for life (18 Oct 2016)
Self Care Week (14 - 20 November) is an excellent tool for general practice. Organised by the Self Care Forum, the national awareness week has been running since 2009 and is...Mandatory data collection deadlines October 2016 (18 Oct 2016)
Practices are required to complete their submissions for the workforce minimum data set by midday on 26 October the new biannual extended access data return by 31 October. Biannual extended...World Mental Health Day (18 Oct 2016)
We marked World Mental Health Day (Monday 10 October) by sharing resources on social media, including perspectives on managing patients’ mental health and supporting good mental health among GPs. Reflective...Reflective Practice Masterclass for GPs: from Mindfulness to Reflection, Thursday 10 November 2016 - places still available (13 Oct 2016)
...General Practice Resilience Programme - Londonwide LMCs' update (30 Sep 2016)
The 'General Practice Forward View' sets out a commitment to deliver a 'General Practice Resilience programme' over the next four years (2016-2020). The programme aims to deliver a menu of...September 2016 Newsletter (22 Sep 2016)
Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
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