Patient engagement work
Effective patient engagement can deliver benefits for both practices and patients in a number of ways. That is why Londonwide LMCs is increasing our work in this area. Improved outcomes of strengthened patient dialogue include:
- Practices are better placed to meet patient needs and in a good position to work together to make best use of the practices resources.
- An engaged patient population can help give voice to practice views on local issues and add weight to broader campaigns, such as GP State of Emergency.
- Some overlap with our work to support practices in maintaining contractual compliance; patient engagement and data on patient satisfaction are increasingly being written into the GP contract. eg the requirements to have an active patient group and to record Friends and Family Test data.
Part-time Project Manager - Patient Engagement job vacancy
We are currently looking to recruit a part-time Project Manager for a year to lead on this key strategic piece of work, full details of which can be seen here: job listing.
Last updated : 25 May 2016August 2016 newsletter (18 Aug 2016)
Londonwide Enterprise update (17 Aug 2016)
Practice managers conference and events Speakers have been confirmed for the Practice Manager Conference to be held at Woburn House on Thursday 22 September 2016. ‘Leadership through Change: making the...Patient engagement survey (17 Aug 2016)
We are asking for practices to share their experience of successfully developing their patient engagement work, including top tips, by completing our patient engagement surveys. These will help shape the...London Improvement Grant Fund 2017-18 (17 Aug 2016)
The London Improvement Grant Fund application process is now open. Practices need to submit their applications by 17:00 on Friday 30 September 2016 by emailing them to: England.LondonIGfund@nhs.net. Practices should...NHS England Update on Estates and Technology Transformation Fund (ETTF) (17 Aug 2016)
Unfortunately, information regarding submission dates for reimbursement claims for NHS England’s Estates and Technology Transformation Fund (ETTF) has caused some confusion. Please note that the submission date change is not related...New GPSoE Resources - Posters (16 Aug 2016)
We have produced two posters to help practices explain to patients and staff why we are in a state of emergency. One is for your waiting room and outlines the...Capita list cleanse plan (16 Aug 2016)
At the end of July it was reported that part of the new Primary Care Support Services contract between NHS England and Capita would include a list cleanse programme, designed...New requirements for hospitals re work with general practice (16 Aug 2016)
Londonwide LMCs’ CEO Dr Michelle Drage has written to Trust and Foundation Trust CEOs across London asking how they plan to implement the new requirements outlined in the 2016/17 NHS...General Practice Resilience Programme funding (16 Aug 2016)
£2.65m of resilience funding is available to London practices this financial year, as the Capital’s share of a £16m national pot, promised as part of the GP Forward View. This...TPP QRISK2 error – responsibility for practices (16 Aug 2016)
NHS England is concerned that only around half of practices affected by the TPP QRISK2 error have accessed the lists of affected patients provided to them. Dr Andrew Green,...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
