KO41b returns not mandatory for 2018
The window for practices to complete and submit the 2017/18 NHS complaints data return closed on Friday 8 June. The BMA has previously advised that practices are under no legal obligation to complete and submit the current KO41b return – instead the default obligation is for practices to comply with the 2009 complaints regulations.
Last NHS Digital asked the Department of Health and Social Care to publish a new legal Direction that would provide the necessary legal obligation to complete the KO41b return. This legal direction has not received ministerial approval yet, so does not apply to this collection window, we will advise you if it does receive approval before the 2019 window.
Last updated : 19 Jun 2018Londonwide Enterprise update (17 Aug 2016)
Practice managers conference and events Speakers have been confirmed for the Practice Manager Conference to be held at Woburn House on Thursday 22 September 2016. ‘Leadership through Change: making the...Patient engagement survey (17 Aug 2016)
We are asking for practices to share their experience of successfully developing their patient engagement work, including top tips, by completing our patient engagement surveys. These will help shape the...London Improvement Grant Fund 2017-18 (17 Aug 2016)
The London Improvement Grant Fund application process is now open. Practices need to submit their applications by 17:00 on Friday 30 September 2016 by emailing them to: England.LondonIGfund@nhs.net. Practices should...NHS England Update on Estates and Technology Transformation Fund (ETTF) (17 Aug 2016)
Unfortunately, information regarding submission dates for reimbursement claims for NHS England’s Estates and Technology Transformation Fund (ETTF) has caused some confusion. Please note that the submission date change is not related...New GPSoE Resources - Posters (16 Aug 2016)
We have produced two posters to help practices explain to patients and staff why we are in a state of emergency. One is for your waiting room and outlines the...Capita list cleanse plan (16 Aug 2016)
At the end of July it was reported that part of the new Primary Care Support Services contract between NHS England and Capita would include a list cleanse programme, designed...New requirements for hospitals re work with general practice (16 Aug 2016)
Londonwide LMCs’ CEO Dr Michelle Drage has written to Trust and Foundation Trust CEOs across London asking how they plan to implement the new requirements outlined in the 2016/17 NHS...General Practice Resilience Programme funding (16 Aug 2016)
£2.65m of resilience funding is available to London practices this financial year, as the Capital’s share of a £16m national pot, promised as part of the GP Forward View. This...TPP QRISK2 error – responsibility for practices (16 Aug 2016)
NHS England is concerned that only around half of practices affected by the TPP QRISK2 error have accessed the lists of affected patients provided to them. Dr Andrew Green,...Feedback on Capita Primary Care Support England services (16 Aug 2016)
Following concerns expressed about the current Capita/Primary Care Support England (PCSE) records and supplies services, the BMA recently sought feedback on practices’ experience of Capita’s service. Dan Hodgson in the...Guidance
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