Patient engagement work

Effective patient engagement can deliver benefits for both practices and patients in a number of ways. That is why Londonwide LMCs is increasing our work in this area. Improved outcomes of strengthened patient dialogue include:

  • Practices are better placed to meet patient needs and in a good position to work together to make best use of the practices resources.
  • An engaged patient population can help give voice to practice views on local issues and add weight to broader campaigns, such as GP State of Emergency.
  • Some overlap with our work to support practices in maintaining contractual compliance; patient engagement and data on patient satisfaction are increasingly being written into the GP contract. eg the requirements to have an active patient group and to record Friends and Family Test data.

Part-time Project Manager - Patient Engagement job vacancy

We are currently looking to recruit a part-time Project Manager for a year to lead on this key strategic piece of work, full details of which can be seen here: job listing.

Last updated : 25 May 2016

 

Feedback on Capita Primary Care Support England services (16 Aug 2016)

Following concerns expressed about the current Capita/Primary Care Support England (PCSE) records and supplies services, the BMA recently sought feedback on practices’ experience of Capita’s service. Dan Hodgson in the...
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Speakers Corner - New scheme to register offenders (16 Aug 2016)

This month Leighe Rogers explains how various agencies are coming together to support offenders to register with GPs. Leighe works in the justice system on behalf of NHS England London. The...
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Sustainability and Transformation Plans - August 2016 Update (11 Aug 2016)

Dr Michelle Drage responds to LMC exclusion from STP process On 10 August Michelle Drage was quoted in Pulse’s article on GPs being excluded from STP discussions in some...
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Our Travel Health Update was a great success (22 Jul 2016)

With summer holidays looming on the horizon it was unsurprising that our Travel Health Update held on the 30 June 2016 proved very popular. It covered many important updates on...
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Dr Michelle Drage meets HRH Prince Charles (21 Jul 2016)

  Our CEO Dr Michelle Drage represented London GP’s at the College of Medicine’s ‘Food the forgotten Medicine’ recently.  After the event she was part of...
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Cervical screening direct referral responsibilities (20 Jul 2016)

NHS England have issued an update to clarify what a practice should do when they receive a cervical smear result. There is now a system in place to directly refer...
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Government data security consultation (19 Jul 2016)

The Government has been conducting a data security review, run by Dame Fiona Caldicott, the National Data Guardian for Health and Care. A report has now been produced with...
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#GPStateofEmergency update - July 2016 (19 Jul 2016)

In April 2016 GPs in London and across the country declared a #GPStateofEmergency. To help practices manage their increasing workload during this state of emergency we have produced
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Londonwide LMCs’ jobs board (19 Jul 2016)

As part of our service to our GPs and their practice teams, we provide a free to use jobs section where practices can advertise vacancies or GPs who are...
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