Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
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NHS England and Healthy London Partnership have asked us to thank you for your efforts to enable online services in London. Practices are now in a position to offer patients...2016/17 contract changes reminder (25 May 2016)
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In response to concerns from GPs in London and across the country regarding problems with the new Primary Care Support Services outsourced to Capita, the Chair of the GPC...Outstanding Apprentice of the Year win (25 May 2016)
Stran-Jay Schloss (right), an apprentice working for Londonwide LMCs, has been voted Outstanding Apprentice of the Year by her peers on the apprenticeship programme. Stran-Jay has written about what winning...2016 LMC Conference - Dr Michelle Drage (25 May 2016)
Dr Michelle Drage shares her thoughts on the 2016 LMC Annual Conference, held on 20 May in London. Along with the rest of England, London’s general practices are now in a...May 2016 Newsletter now available (25 May 2016)
News and views from the professional voice of general practice in London ...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
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