Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016GP state of emergency declared by London GP leader (20 Apr 2016)
Today 400 doctors and practice staff join Dr Michelle Drage, London’s GP leader, in declaring a “GP state of emergency” in the face of pressures which threaten services to patients....Visit www.GPSOE.org.uk to help you through this state of emergency (20 Apr 2016)
Visit www.GPSOE.org.uk to help you through this state of emergencySub-contracted GPs now have access to the NHS Pension Scheme (13 Apr 2016)
Following a period of consultation, the Department of Health has published regulations allowing GP practices to pension earnings from sub-contracted clinical services, where the holder of the main contract is...Changes to the pertussis vaccination for pregnant women (13 Apr 2016)
The pertussis vaccination for pregnant women has been updated in the Green Book, coming into effect from the start of April 2016. The updated Green Book says: Pregnant women should be...BMA GPC looking to identify GPs who work in prisons (12 Apr 2016)
Dr Alex Bunn is the BMA GPC representative for prison doctors and is keen to hear from any GPs who work in prisons. He says: “There are about 700 of...Speakers' Corner - Powering up London's primary care workfore (12 Apr 2016)
In exactly one week 400 of London’s GPs and practice staff will be gathering at the Emirates Stadium to work on the challenges we face and find the solutions to...Joy in general practice and supporting resources (11 Apr 2016)
On 4 April 2016 Londonwide LMCs met with Drs Thomas and Christine Sinsky, an American husband and wife team who study and report on well-being among family doctors. They believe...Stand. Vote. Engage – it’s election year at Londonwide LMCs (11 Apr 2016)
This year is election year at Londonwide LMCs and it’s never been as important to make your voice heard and stand up for general practice in London. Elections take...NHS Employers and BMA GPC updated QOF guidance (07 Apr 2016)
The 2016-17 QOF changes have now been incorporated into the guidance from NHS Employers and the BMA GPC. There were minor amendments made to QOF for 2016-17, they are: An adjustment to...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.