Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
Last updated : 24 May 2021Places going fast at Londonwide LMCs’ annual conference on 20 April 2016 - don't miss out, book your place today (04 Feb 2016)
Mword - Issue 27 - February 2016 now available (04 Feb 2016)
4 February 2016 Dear Colleague, If not now, when? Saturday’s Special Conference of LMCs effectively declared...Junior doctors industrial action (20 Jan 2016)
The junior doctors’ strike on Tuesday 12 January drew widespread support from the public and across the medical profession. At the time of writing the 26 January strike has...Special LMC Conference motions (20 Jan 2016)
The motions for the Special LMC Conference 2016 are now public and can be found in the agenda for the day. The conference is on Saturday 30 January at...Queen’s Nursing Institute survey of GP nurses (20 Jan 2016)
The Queen’s Nursing Institute (QNI) launched a major new report on general practice nursing on Monday 18 January. The report is based on an online survey completed by over 3,400...Londonwide LMCs' January 2016 Newsletter now available (20 Jan 2016)
Londonwide LMCs NewsletterNational record movement trial by Primary Care Support England (19 Jan 2016)
Primary Care Support England (PCSE) is conducting a national record movement trial using a blank document in place of a medical record. This is in preparation for a new system...RCGP North and West London events coming up (19 Jan 2016)
Minor surgery including DOPS refresher course – one day course: 10 February at the Medical Society of London This one day course designed by GPs, plastic surgeons, dermatologists and GPwSIs...Health Select Committee highlights confusion among Ministers regarding primary care (19 Jan 2016)
On Tuesday 13 January Alistair Burt MP, primary care Minister at the Department of Health, appeared before the Health Select Committee to give evidence as part of their Inquiry into...Practice Manager Leads Forum (PMLF) – 28 January 2016 (19 Jan 2016)
The next forum will take place on Thursday 28 January 2016 at 9.30am. If you are a lead practice manager and currently represent practice managers at a LMC, Federation or...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
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