Warning for practices over PBX phone systems
There are reports that some businesses have recently been victims of PBX (Private Branch Exchanges) fraud where a hacker accessed their phone lines and made premium rate calls at a significant cost to the practice. We have contacted the General Practitioners Committee (GPC) to see if there is any advice particularly for practices. Whilst we wait for a response it is worth noting that the National Fraud Intelligence Bureau (NFIB) has issued some helpful guidance on how to protect against this type of fraud.
PBX/dial-through fraud occurs when hackers target PBX from the outside and use them to make a high volume of calls to premium rate or overseas numbers. Since the end of June 2013 there have been nearly 500 Action Fraud reports relating to this - costing victims over £6m. Visit the NFIB website for information on how to protect against this type of fraud.
If you feel you have been a victim of fraud you can also call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.
Last updated : 25 Sep 2015Winter planning resilience guide to help practices (04 Jan 2016)
Our Winter Planning resilience guide will help GPs and their practices create and maintain a business continuity plan. The guide can be downloaded from our...Mword - Issue 26 - December 2015 now available (22 Dec 2015)
22 December 2015 Christmas 2015 edition Dear Colleague, Christmas is upon us, and trying not to sound...Data protection and your practice - responsibilities and risks workshop for GPs and Practice Staff - February 2016 (14 Dec 2015)
Nursing and Midwifery Council registration fee (10 Dec 2015)
In November Nursing and Midwifery Council registration rukes changed. It is now the case that practice nurses who have not paid their 2015 registration renewal fee and submitted their renewal...LMC Special Crisis Conference (10 Dec 2015)
As you will have seen from Michelle’s M Word 24 and M Word 25 and other communications The General Practitioners Committee (GPC) of the BMA has voted for a Special...Flu guidance update - December 2015 (10 Dec 2015)
Our updated flu guidance can be read here. The latest Department of Health London seasonal influenza bulletin can be read here. Details of our Buying Group's new flu vaccine suppliers...Display Energy Certificate (DEC) - change in requirements (09 Dec 2015)
The Energy Performance of Buildings Regulations 2012 requires Display Energy Certificates (DEC) in public buildings. It covers buildings where the total useful floor area of the building exceeds 250...Buying Group - December 2015 update (09 Dec 2015)
New supplier – Flu vaccine The LMC Buying Group has concluded negotiations with flu vaccine companies for the 2016/17 season and can now announce the joint first preferred suppliers...Courses and training events round-up (09 Dec 2015)
We have recently run the following events and courses to support GP practice staff in meeting the challenges of working in modern general practice. Effective Medical Chaperoning This course was...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
