Training and development events for GPs and practice staff

Reflective Practice Masterclass (10 October 2015, 13 November 2015 and 4 December 2015) – Each master class helps individuals to identify both the organisational and psychological barriers to change and personal development. They introduce techniques to enable participants to overcome some of the challenges facing GPs and gain insight into the necessary changes that need to be made to their practice in order to improve their working lives and their ability to continue to deliver safe, effective and compassionate care. For more information and to book a place, please visit our website.

Business Health Check (24 September 2015) – Whatever lies in store for General Practice, running a practice as an effective and efficient business is becoming increasingly critical – for partners, staff and most importantly, for all patients. To do this practices need to be able to identify what they can improve, where they can save time and resources to re-invest in patient care, what a good practice will look like and how to bring about the changes they need to get there. For more information and to book a place, please visit our website.

Patient Complaints – The Dos and Don'ts (am and pm workshops on 7 October 2015) – A combination of presentations and group discussion with plenty of opportunities to ask questions and learn from each other. This half day course is designed to help practices improve their patient complaints processes. More information is available on our website.

Last updated : 11 Sep 2015

Life in general practice today – the Commonwealth Fund would like your views. (15 Sep 2015)

During the summer, the Commonwealth Fund in New York conducted a survey of GPs in the US and England to assess how front line doctors are feeling about practising...

Superfast broadband vouchers worth up to £3000 are available. (11 Sep 2015)

The government’s superfast broadband connection vouchers are still available to small and medium sized businesses in 22 super connected cities across the UK. London is one of the 22 super...

Don’t let your NMC registration lapse – important information for nurses and practice managers. (11 Sep 2015)

From November 2015 anyone who allows their registration to lapse will need to make an application for readmission to regain access to the registrar. This could take between two...

Updated Subject Access Requests (SARs) guidance from the BMA (11 Sep 2015)

The BMA has issued guidance Focus on’ guidance on Subject Access Requests (SARs) for insurance purposes. The guidance has been updated following the Information Commissioner’s Office input and includes...

Increased savings on magazine subscription packages with DLT Magazines (11 Sep 2015)

DLT are the UK’s leading supplier of magazine subscription packages to businesses. Offering permanent discounts of up to 70% off cover prices and a range of over 150 leading titles,...

Egg-free flu vaccine Optaflu now available (11 Sep 2015)

MASTA, one of the Buying Group’s approved flu vaccine suppliers for the 2015-16 season, is now carrying stocks of the egg-free flu vaccine Optaflu. This can be delivered out with...

Retired Quality and Outcomes Framework (QOF) indicators update (11 Sep 2015)

Following concerns highlighted by practices in relation to the request from the Health and Social Care Information Centre (HSCIC) to extract data related to retired QOF indicators, the BMA’s General...

Friends and Family Test - act now to avoid a breach notice (11 Sep 2015)

We are aware that there may be some confusion about the data required for the Friends and Family Test (FFT). NHS England data on the monthly returns show that many...

Warning for practices over PBX phone systems (11 Sep 2015)

There are reports that some businesses have recently been victims of PBX (Private Branch Exchanges) fraud where a hacker accessed their phone lines and made premium rate calls at a...